- Boutique Manager
- Audemars Piguet in Shanghai, , China
- jobs
- 1 day ago
jobs description
公司描述
The present and future of Audemars Piguet are built on the invaluable contributions of all our talents. Inspired by the wealth of our past, we are excited about the endless possibilities that our future holds. Together, we are resolutely forward-thinking and strive for excellence in all areas of our business.
If this journey inspires you, come chart your own path within our family and let’s continue creating the extraordinary. Together, let's write the next chapter of your career!
职位描述
Scope of Work
Possess international working experience and speaks very fluent Mandarin, and English. Has the ability to adapt to multi-cultural environment. Being adept both in operation details and administrative work. Has extensive pre-opening experienced in hospitality field. Talented at interacting and building strong relationship with guests. Possess strong leadership, expert in team structuring and result driving. Possess a depth knowledge of fashion & luxury products, lifestyle and a keen sense of driving marketing campaign. * Sales
Hit sales targets and maximize profitability.
Assist the line manager to optimize performance metrics and KPI’s related to sales, revenue and margin.
Assist the line manager to monitor weekly, monthly and annual performance goals that tie to the overall boutique sales plan and coach for results.
Operation
Cooperate with operations manager to ensure that the cascade of information to all members of the store team is timely, accurate and uses all company systems.
Ensure compliance with all aspects of the health & safety, and product safety policies.
Ensure compliance with all aspects of the company’s audit and operating procedures.
Customer management
Lead the store team by your own example in delivering great customer service.
Communicate clearly, courteously and effectively with all customers, resolving all concerns and questions satisfactorily.
Openly recognize great customer service.
Assist the line manager to ensure CRM in line with the company’s requirements.
Marketing
Work in cooperation with the line manager and the marketing department to drive programs and events to extend the brand position.
Assist the line manager to develop merchandising/ product flow plans that support corporate retail initiatives and merchandising standard practices to maximize sales.
Team management and Training
Attend company training sessions and meetings when required.
Assist the line manager to manage the development of all members of the team, to enable them to fulfil both their current role and future potential.
Identify training needs, and ensure all training initiatives are successfully implemented.
Administration & Others
Prepare monthly reports such as weekly sales update, sales evolution report, SISO report, inventory report, competitor reports, etc.
To ensure all documentation is kept accurately, neatly and confidentially.
Attend and participate to sales meetings, product seminars, trade shows and other meetings as reasonably instructed by the management.
Keep a presentable and self-motivated attitude at all times.
职位要求
8+ year boutique management working experience, Luxury Industry preferred.
Positive mindset detail oriented and moving forward thinking in strategy part.
Proactive, has strong commitment with patient, logic thinking with good communication skill.
Solid leadership in terms of coaching, training and motivating the team
Focus on client experience and establishing brand loyalty, experienced and innovative in CRM activities;
Proficient in power-point & Excel.
Fluent in both Mandarin and English
Hotel, private salon & Club and high-end restaurant (Michelin prefer) relevant experience, team structuring, marketing campaign, strategize, training, management, guest satisfaction, report analysis, staff development.
其他信息
Audemars Piguet offers a competitive and comprehensive compensation and benefits package.
Audemars Piguet is an equal opportunity and affirmative action employer. Audemars Piguet hires without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.
Audemars Piguet