- Customer Service Representative
- New Zealand Post in Wellington, , New Zealand
- jobs
- 5 hours ago
jobs description
$26.84 per hour paid fortnightly + nightshift allowance before 6am ($3.21 per hour)
Monday to Friday: 0500 to 1330
Ever wondered about the magic behind parcel delivery? It's a tale of teamwork, cutting-edge and data-led technology, and some truly awesome people. All united by one mission – to deliver for New Zealand. Ready to be a part of that story? Let's go!
Based at our Grenada branch in Wellington, we are looking for a Customer Service Representative to deliver an exceptional level of customer service as you deal with inquiries, requests or complaints from customers via phones or email. Team players required! You'll be happy to roll up your sleeves and get stuck in and help out with whatever needs doing.
Looking for a physical role? Keep reading! You'll be handling oversized freight, re-wrapping damaged items and completing redirections/redeliveries. We think this is not your average desk job. You'll also carry out administrative work to support these key areas, so you're computer savvy and open to learning new systems. Each day is busy and varied and will see you developing your problem-solving skills.
We're a lively bunch, with a diverse set of skills, but we all share one common goal - to contribute to contribute to the growth and prosperity of our beautiful Aotearoa.
Ready to be a part of that story? Let's go!
What can we offer you?
Learning and development opportunities to help support your career goals
A value's driven organisation that supports and respects its employees
A safe and secure work environment
A stable government owned agency who isn't going anywhere!
What we need from you:
Be available to work between 0500 to 1330 Monday to Friday
Problem solving skills – can you think on the fly and find the best outcomes?
Administration and data entry skills
Confidence to interact with people from all backgrounds face to face, phone and email
All applicants will be required to provide proof of their eligibility to work in New Zealand. Any appointment will be subject to a satisfactory drug test and security check.
NZ Post is a values-based organisation and the behaviours and attitudes that will underpin our culture and future success are: Bring the real you- Stronger together- Deliver the best.
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