- Technical support representative
- TECHMATE TRADERS in Surrey, BC, Canada
- jobs
- 8 hours ago
jobs description
Location
Surrey, BC
Workplace information
On site
Salary
35.00 hourly / 36 hours per week
Terms of employment
Permanent employment
Full time
Day, Evening, Weekend, Overtime, Morning
Starts as soon as possible
Benefits: Other benefits
vacancies
1 vacancy
Source
Job Bank #3224868
Languages
English
Education
Secondary (high) school graduation certificate
Experience
Experience an asset
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
Computer hardware or software retailer/wholesaler
Responsibilities
Tasks
Give access to computer networks
Report on the performance of computer systems and networks
Respond to users experiencing difficulties with computer
Consult user guides, technical manuals and other documents to research and implement solutions
Provide advice and training to users in response to identified difficulties
Supervise other technical support workers in this group
Provide business systems, network and Internet support to users in response to identified difficulties
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Provide customer service
Manage incidents
Supervision
1 to 2 people
Experience and specialization
Computer and technology knowledge
Android
iOS
Device drivers
Networking software
Networking security
Internet
Desktop applications
File management software
Multimedia software
Word processing software
Presentation software
Communication software
Mac OS
MS Office
MS Windows
Spreadsheet
Additional information
Work conditions and physical capabilities
Fast-paced environment
Work under pressure
Repetitive tasks
Attention to detail
Combination of sitting, standing, walking
Personal suitability
Accurate
Client focus
Efficient interpersonal skills
Excellent oral communication
Organized
Team player
Ability to multitask
Time management
Honesty
Benefits
Other benefits
Free parking available
On-site amenities