- User support technician
- Coast Hotels in Vancouver, BC, Canada
- jobs
- 19 hours ago
jobs description
Location
Vancouver, BC
Workplace information
On site
Salary
35.00 hourly / 35 hours per week
Terms of employment
Permanent employment
Full time
Starts as soon as possible
Benefits: Health benefits
vacancies
1 vacancy
Source
Job Bank #3203881
Languages
English
Education
College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience
2 years to less than 3 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
Report on the performance of computer systems and networks
Respond to users experiencing difficulties with computer
Consult user guides, technical manuals and other documents to research and implement solutions
Provide advice and training to users in response to identified difficulties
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Provide business systems, network and Internet support to users in response to identified difficulties
Provide customer service
Benefits
Health benefits
Dental plan
Disability benefits
Health care plan