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  • 1 month ago

jobs description


Job Purpose

The Head of Human Resources will be responsible for the overall management and implementation of HTIC Global - Human Resources Policies, Procedures, Guidelines and Tools. S/he will work with theCEO’s, Head of Business, and Senior Human Resources Partner, to ensure that organizational HR policies and procedures are adapted to the specific functions of Recruitment, L & D, PMS, Employee Experience, HR strategy to business develop planning to expand the bpo wing for HTIC global.

Responsibilities

HR Business Development Planning:
• Present to and consult with mid and senior level management on business trends with a view to developing new services, products, and distribution channels.
• Identify opportunities for campaigns, services, and distribution channels that will lead to an increase inmanpower and revenue.
• Using knowledge of the market and competitors, identify and develop the company’s unique selling propositions and differentiators. HR Strategic Planning & Execution:
• Manage the HR division and provide management oversight and leadership.
• Develop an HR strategy for HTIC Clients which is in line with the organizations and global goals and objectives.
• Implement company culture, values and policies

Hiring & Recruitment
• Develop and implement a manpower planning helping the new/existingclient requirements to have the needed staff with the right competence on time, both onsite and offsite.
• Oversee full-cycle recruitment process and directly recruit senior-level positions
• Employ traditional sourcing strategies, actively network and employ innovative, creative recruiting methods to hire the best talent
• Facilitate and coordinate recruitment and selection process according to HTIC policies and procedures, set in place the recruitment team as appropriate.
• Coordinate recruitments and orientations/transition of both new/ transferring staff.
• Review and approve job position requests, job descriptions and make recommendations, ensuring accuracy and consistency.
• Coordinate vacancy posting in internal and external media as appropriate.
• Coordinate interviews and provide interview outcome summary.
• Ensure, the tracking system of the recruitment process and compile monthly report on recruitment aremaintained.
• Review all job offers and contracts - from the billing aspect.

Learning & Development
• Oversee the training functions and ensure the daily/weekly/monthly program are in order and facilitate and guide the training team as per the business objective and goals to deliver the right training program for the betterment of employees and the business unit.
• Performance Management
• Lead the performance management process including creating a plan to manage annual reviews, conducttraining on goal-setting, utilize budgets to organize development activities and work one-on-one withmanagers and employees
• Coordinate and ensure timely completion of the Monthly/ Quarterly/ Mid-Year & Annual performanceevaluation process.
• Coordinate and ensure timely completion of the annual merit plan process
• Review the PIP / Career Progression Plans periodically with the respective business heads and ensure the timely communications to the employees to see the progress and success.

Employee Relations & Discipline
• Lead all employee relations with professional grace; lead investigations to resolve issues/conflict in the workplace with close collaboration with HR Business Partner.
• Act as an impartial mediator in disciplinary procedures and ensure it is administered in an equitable andfair manner and meets all legal and labor regulations and requirements.
• Maintain an effective negotiation process and harmonious employee/employer relationship.
• Advise supervisors in determining appropriate disciplinary plans of action

HR Team Management
• Serve as the primary source of HR knowledge in response to employee and/or HRBP requests, be well versed in HTIC Global HR Policies, and provide weekly, monthly and quarterly HR metrics as required.
• Ensure all Generalist HR activities are carried-out in adherence to these standards
• Work with the Senior Management team to determine workforce needs, identify human resource andcompetency gaps, and devise a development and workforce plan to facilitate onboarding good talents andstaff retention
• Manage, train, mentor HR team; create detailed plan to build capacity for every HR staff, includingperformance objectives, recruitment and commitment to development
• Ensure that the HR team is working in a harmonized manner with consistency among application of policythroughout all offices, and identify and implement mechanisms to ensure cooperation, communication and teamwork Employee Engagement:
• Plan and execute employee engagement programs to engage employees, motivating them and raising performance levels are all HR attributions

HR - MIS
• Coordinate all HR reports (weekly, monthly, and quarterly) preparations.
• Submit all HR reports or data request on time.

Education
• Post Graduation in any stream with minimum 50%
• Skills: Excellent communication skills
• Characteristics: Go getter and leadership abilities

Skills
• Demonstrated success as an HR generalist supporting employee groups of 200+ employees in
• Demonstrated ability to identify, recommend and implement best practice approaches that deliver rapid,
• consistent, high-quality HR management and service provision in an emergency environment
• Demonstrated ability to work, manage, and meet competing deadlines in a fast-paced, high volume
• environment and on deadline; aptitude for problem solving and decision making needed
• Good knowledge of HRIS systems preferred.

Working conditions
• Sundays weekly off and alternative Saturdays

Direct reports
• HRBP’s / Recruitment Team
Kochi Kerala India

salary-criteria

Apply - Head - Human Resource Kochi