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  • 14 hours ago

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Insurance Sales Assistant

Job Summary:

Your job as an assistant demands your excellent customer service skills to provide the best support to military families seeking USAA Property & Casualty's personal line products.

Job Duties and Responsibilities:
• Handle communication via phone or email with members seeking assistance.
• Support customers in receiving insurance estimates, initiating new ventures, staying informed of recent policy changes, and responding to other insurance-related inquiries with helpful and timely responses.
• Accurate recommendations and solutions require a deep understanding of the members' needs and requirements.
• Skillfully navigate the contact center environment while maintaining engaging interactions with members.
• It is necessary to have valid Property & Casualty licensing and state registration.

Qualifications and Experience:
• While pursuing a high school diploma is the traditional path, the GED offers a flexible alternative for those who may have left school early or faced other challenges in completing a traditional education.
• Superior customer service skills enable service providers to establish strong relationships with their customers.
• Being skilled in prioritizing and multitasking is crucial for individuals who want to excel in their career and meet their job requirements efficiently.
• Having expertise in insurance regulations and compliance is a must.
• You must acquire licenses for Property & Casualty and complete any necessary state registrations within a 90-day period from the start of your employment.

Benefits of the Position:
• A complete training program that lasts for six months and is fully financed.
• Employees who have worked in the office for half a year will be given the option to work from home for two days per week.
• For hours worked after 6:00pm CST or on weekends, employees will be granted a shift differential of 15%.
• Ways to enhance your career trajectory and aid in obtaining further state certifications.

The salary for this position is offered within the range of $46,135 - $48,635.

About USAA:

USAA is proud to be a member-focused organization that provides dedicated service to military personnel and their loved ones. Our unwavering commitment to upholding the values of honesty, loyalty, integrity, and service is evident in everything we do. Come join our team and experience the satisfaction of serving those who have served our country
Dade City FL United States

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