- Mood Experience Strategist Hopewell Township
- Disability Solutions in Hopewell Township, NJ, United States
- jobs
- 4 days ago
jobs description
At Johnson & Johnson Innovative Medicine, we strive to deliver exceptional patient experiences that make a meaningful difference in people's lives. As a Senior Manager, Mood Patient Experience, you will play a vital role in shaping and executing our fulfillment and adherence strategy to support the end-to-end patient experience for patients with Major Depressive Disorder (MDD) and/or Treatment Resistance Depression (TRD).
About the Role
• Px Strategy: Develop an insight-based End-to-End fulfillment and persistency strategy leveraging research, data, market dynamics, and competitive assessments to inform solution choices inclusive of hub services, affordability services, distribution/dispense, REMS requirements, and nurse navigator support.
• Advancing Equity in Healthcare: Identify disparities and develop strategies to support better treatment outcomes for underserved populations impacted by their specific mood disorder.
• Program Communications: Create compelling and relevant communications to drive awareness and understanding towards MDD/TRD patient engagement programs and support services which focus on on-boarding the prescriber and patient to utilize mood patient support programs.
• Customer-Centric Design Process: Engage patients, caregivers, and providers in co-creating and continuously optimizing solutions by leveraging value creator competency. This includes ownership of all stakeholder insight generation that will inform strategy and solutions.
• Goal Setting: Define KPIs and establish metrics and goals for Px fulfillment and persistency strategy and solutions.
Requirements
• Compassionate and empathetic individual who puts themselves in the shoes of patients and providers.
• Possess strong communication skills to effectively collaborate with cross-functional teams.
• Ability to analyze complex problems and develop creative solutions.
About Us
We are committed to creating a world where everyone has access to quality healthcare. Our mission drives us to innovate and push boundaries to improve the lives of millions. We believe in fostering a culture of diversity, equity, and inclusion, where every employee feels valued and empowered to contribute their best work.
Hopewell Township NJ United States