- Facilities Manager Amman
- Ernst & Young AE in Amman, , Jordan
- jobs
- 3 weeks ago
jobs description
Role Description:
Manage the day-to-day operations of the Facilities Management Services (FMS), ensuring exceptional service delivery and support is provided. Activities are performed in a proactive, collaborative and cost-effective manner and aligned to the overall objectives of the AWS strategy, model and in support of the Function Leader.
Main Role and Responsibilities:
Facilities Management
Manage and maintain the day-to-day office facilities services and resources
Liaise and coordinate with building management and external suppliers on alterations, reconfiguration and construction
Independently manage and respond to urgent administrative queries facilitating the delivery of effective solutions
Assist in managing the administrative activities involving maintenance and repairs of office equipment and appliances and desk moves within the office
Maintain and update inventory records of office equipment, appliances, furniture, stationery, etc.
Ensure all office supplies, equipment, furniture, etc. are maintained and stored in a clean and safe environment
Execute the Facilities Management plan ensuring work is completed within allocated budget
Ensure suppliers provide adequate services and work to both financial and quality standards
Monitor order processes and patterns, identifying issues and concerns supporting cost efficiencies
Handle claims to vendors for defective, shortage and missing items and products
Prepare annual facilities budget, ensuring work is provided within allocated budget, and provide management reports on a periodic basis
Purchasing/Procurement
Manage purchasing and procurement orders relating to office equipment, furniture, supplies and services, general stationery, food provisions and refreshments, etc.
Procure quotations on facilities services as per MENA Procurement policy
Conduct analysis and evaluation of pricing options and make appropriate recommendations to Head of Procurement
Negotiate and recommend execution of contracts for purchase of supplies, provisions, services and equipment
Demonstrate a good understanding and knowledge in the field of purchasing
Maintain and update purchasing records and pricing
Interact with the local vendors for facilities management services, cleaning, maintenance, stationery, food and beverages, refurbishment, etc.
Seek approval from Head of Procurement on all contracts and apply accordingly
Relationship Management
Act as a point of contact for staff queries and resolve any operational support issues
Ensure policies and procedures are implemented and adhered to
Network with counterparts and wider CBS community and share best practices
Communicate effectively with executives, sharing information, understanding business needs and planning accordingly
Resource Management
Manage and monitor resources and assist Function Leader with planning and recruitment
Assist in managing team performance ensuring the delivery of high-quality services and consistency in support levels and workloads
Monitor the PMDP process ensuring reviews are completed in a timely manner and represent counselees during Review Committee discussions
Set and monitor progress against goal plans, ensuring appropriate training and development opportunities are provided to close skill gaps
Counsel, coach and mentor counselees towards developing and enhancing their skills
Monitor and approve leave requests, timesheets and expenses
Meet with staff on a regular basis, developing strong working relationships
Other Responsibilities
Ensure consistent quality of output/services is provided and requests are processed promptly
Plan and manage inventory levels ensuring stocks do not run out and delivery schedules are met
Oversee the provision of logistics, operations and facilities support; workplace, document and client services.
Monitor the functioning of all office facilities management suppliers ensuring adherence to contractual agreements
Develop and maintain strong relationships with both internal and external stakeholders
Contribute to the initiatives of strengthening and streamlining the facilities management function
The job description is intended as a guide to reflect the principal purpose of the job/role. It is not an all-inclusive listing of the required responsibilities as these may vary slightly from one location to another. The position holder will perform other responsibilities and tasks as required to achieve the agreed performance outcomes.
Amman Jordan