Key ResponsibilitiesThe Retail Experience Representative plays a critical role in delivering exceptional customer service and ensuring that our clients receive top-notch care. This role involves greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.Key Performance Indicators• Schedule and confirm appointments with 95% accuracy• Respond to client inquiries a...nd concerns in a timely and professional manner• Meet or exceed sales targets, as set by managementRequirementsTo succeed in this role, you will need excellent communication skills, a strong attention to detail, and the ability to work effectively in a fast-paced environment. You will also need to be proficient in scheduling software and have a basic understanding of animal behavior and care.Compensation and BenefitsWe offer a competitive salary range of $50,000 - $70,000 per year, depending on experience. Our comprehensive benefits package includes medical, dental, and vision insurance, as well as paid time off and opportunities for professional growth and development.
San Martin CA United States