Responsibilities:o Assist the manager in overseeing day-to-day operations of the companyo Supervise employees, assign tasks, and ensure that work is done accurately and on time.o Provide training and guidance to new staff members.o provide regular feedback to improve performance.o Handle customer inquiries and complaints, ensuring high standards of customer satisfaction.o Assist in ide...ntifying vehicle parts based on customer needs and ensure the correct parts are supplied.o Help to ensure the effective resolution of customer issues and returns.o Coordinate with suppliers for product availability and deliveries.o Organize regular inventory checks and ensure the accuracy of stock records.o Assist in driving sales by promoting the company's products and services to customers.o Help in the development and execution of sales promotions and marketing strategies.o Track sales data and report on performance.o Make sure that all safety regulations are followed in the workshop and stores.Qualifications:• Understanding of vehicle parts, machinery, and related products.• Strong team management skills to lead, and guide staff effectively.• Resolve complaints, and customer satisfaction.• Inventory management and accurate order fulfilment.• Effective communication with staff, customers, and suppliers is key.• Ability to address operational issues, customer complaints, and inventory challenges• Multiple tasks and responsibilitiesExperience• Typically, 2-3 years of experience in vehicle company or spare parts companyResponsibilities:o Assist the manager in overseeing day-to-day operations of the companyo Supervise employees, assign tasks, and ensure that work is done accurately and on time.o Provide training and guidance to new staff members.o provide regular feedback to improve performance.o Handle customer inquiries and complaints, ensuring high standards of customer satisfaction.o Assist in identifying vehicle parts based on customer needs and ensure the correct parts are supplied.o Help to ensure the effective resolution of customer issues and returns.o Coordinate with suppliers for product availability and deliveries.o Organize regular inventory checks and ensure the accuracy of stock records.o Assist in driving sales by promoting the company's products and services to customers.o Help in the development and execution of sales promotions and marketing strategies.o Track sales data and report on performance.o Make sure that all safety regulations are followed in the workshop and stores.Qualifications:• Understanding of vehicle parts, machinery, and related products.• Strong team management skills to lead, and guide staff effectively.• Resolve complaints, and customer satisfaction.• Inventory management and accurate order fulfilment.• Effective communication with staff, customers, and suppliers is key.• Ability to address operational issues, customer complaints, and inventory challenges• Multiple tasks and responsibilitiesExperience• Typically, 2-3 years of experience in vehicle company or spare parts company
Sri Jayawardenepura Kotte Sri Lanka