- Customer Enrollment Sales Specialist Boca Raton
- StrideMD in Boca Raton, FL, United States
- jobs
- 1 month ago
jobs description
Position Overview:
StrideMD is seeking a passionate and dynamic Customer Sales Specialist to join our growing team. As the first point of contact for potential patients interested in our patient monitoring program, you will play a crucial role in guiding them through the enrollment process. The ideal candidate will have excellent communication skills, a strong work ethic, and a genuine desire to help others. This is a full-time, in-office position in a fast-paced environment, where you will use your sales acumen to ensure a positive patient experience.
Key Responsibilities:
• Initiate contact with potential patients using a sales-oriented approach, introducing them to StrideMD's remote patient monitoring program and assessing their eligibility
• Provide comprehensive explanations of our services, address inquiries, and use sales techniques to effectively highlight the benefits of our program
• Tailor personalized solutions to meet patient needs, guiding them through the enrollment process and ensuring they feel confident and supported
• Maintain detailed records of patient interactions, utilizing insights to refine sales strategies
• Collaborate closely with healthcare providers and team members to streamline the patient enrollment process and maximize sales opportunities
• Exceed targets for patient engagement and enrollment, contributing significantly to program growth and success
• Organize and schedule appointments, update and file medical records, and coordinate insurance reports
• Respond efficiently and accurately to callers, ensuring that they feel supported and valued
• Participate in training and other learning opportunities to expand your knowledge of the company and the position
• Adhere to all company policies and procedures
Qualifications:
• Strong communication and interpersonal skills, with a proven track record in sales or client-facing roles
• Experience in a sales call center environment is a plus
• Demonstrated ability to deliver exceptional customer service while excelling in salesmanship
• Empathy and a patient-centered approach to interactions, complemented by persuasive sales abilities
• Resilience and motivation to tackle challenges, maintaining a positive and determined attitude
• Excellent time management skills and the ability to multitask and prioritize work
• Proficiency in MS Office and CRM software is preferred
Education:
• Bachelor's degree in Business Administration, Marketing, or a relevant field is preferred. Relevant sales experience will also be considered
Schedule:
• Availability from 9:00 AM to 5:00 PM, 10:00 AM to 6:00 PM, or 12:00 PM to 8:00 PM, with flexible shifts available
Compensation:
• Total compensation between $45,000 - $70,000
Benefits:
• Dental insurance
• Health insurance
• Vision insurance
• Paid time off
• Long Term Disability
• Short Term Disability
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Boca Raton FL United States