- Customer Service Rep New Cumberland
- Gran-u-lawn in New Cumberland, PA, United States
- jobs
- 1 month ago
jobs description
About us
We are a locally owned and operated lawn care company. We also have a self storage company and Uhaul we run out of the same location. We have been in business for over 40 years and currently have 20 employees
Our work environment includes:
• Modern office setting
• Fun and fast paced
• Team oriented
• *Job Overview:**
Gran-U-Lawn and One Stop Storage are seeking a Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service and support to our clients. This is a fast paced office environment where every day is something a little different.
• *Responsibilities:**
- Handle inbound and outbound customer calls professionally and courteously
- Assist customers with payments and billing
- Maintain accurate customer records by updating account information
- Resolve customer complaints promptly and effectively
- Utilize excellent phone etiquette and communication skills to ensure customer satisfaction
- Perform data entry tasks accurately and efficiently
• *Qualifications:**
- Proven experience in customer service or related field
- Strong communication skills
- Ability to analyze customer needs and provide appropriate solutions
- Proficient in data entry and computer systems
- Experience with outbound calling is advantageous
- Sales experience is a bonus
-Experience in lawn care and/or Self Storage helpful
Joining our team as a Customer Service Representative offers the opportunity to engage with diverse customers, enhance your communication skills, and contribute to a positive customer experience.
Job Type: Full-time
Pay: $14.00 - $17.00 per hour
Expected hours: 40 per week
Benefits:
• 401(k)
• Dental insurance
• Health insurance
• On-the-job training
• Paid time off
• Vision insurance
Shift:
• 8 hour shift
• Day shift
Ability to Commute:
• New Cumberland, PA 17070 (Required)
Work Location: In person
New Cumberland PA United States