Overview
Maintain club cleanliness, consistently meet and exceed club revenue targets. Develop a professional staff through coaching and feedback. Ensure all company's policies are in place and practiced consistently.
Job Types: Full-time, Part-time
Pay: $65,000.00 - $120,000.00 per year
Expected hours: 45 per week
Benefits:
• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Paid training
• Vision insurance
Shift:
• 8 hour shift
Application Question(s):
• Your team needs to conduct an additional out-of-state data collection visit.
Which budget categories will require revisions? Select all that apply.
A. Labor costs
B. Travel
C. Marketing
D. External consultant fees
E. Supplies
F. Employee development
• A client is upset about a service delay. He's speaking loudly and attracting attention.
What would you do?
A. Acknowledge his feelings and explain how you'll try to speed things up
B. Politely ask him to calm down and explain that getting upset won't help speed things up
C. Explain that all clients are equally important and you're doing your best
D. Suggest he contact the customer service hotline
E. Direct him to speak to your supervisor
• A guest leaves a very positive, detailed online review about their experience at your hotel.
What would you do?
A. Reply publicly thanking the customer and mention an upcoming promotion
B. Reply and publicly offer a discount for a future stay
C. Create a broadly applicable thank you message that you can send to all positive reviewers
D. No response is required; focus on responding to any negative feedback
License/Certification:
• Driver's License (Preferred)
Shift availability:
• Day Shift (Preferred)
Ability to Commute:
• Elmhurst, IL 60126 (Required)
Ability to Relocate:
• Elmhurst, IL 60126: Relocate before starting work (Required)
Work Location: In person
Elmhurst IL United States