- PC Technician – I Williamsport
- Susquehanna Computer Innovations in Williamsport, PA, United States
- jobs
- 1 month ago
jobs description
COMPANY CULTURE
SCI has built its reputation based on employee commitment to our core values, quality customer service and building trust with our clients.
Core Values:
• Integrity & Ethics – The foundation of everything we do, from working with our clients to managing our teams. With it, we continue to build and strengthen trusting relationships every day.
• Reliability – Committed to providing our clients with only the highest level of knowledgeable service – dependable every time you need us.
• Knowledge – A commitment to staying current on today’s technology trends through training and certification investments in our staff and clients.
• Fiscally Responsible – A commitment to both our employees and our clients. Keeping budgets and project goals in mind, in both process and solution.
We have built a casual yet professional work environment that is both family and pet friendly, and Maggie, the office dog, likes it that way.
We value our employees, as they are part of the SCI family.
EMPLOYEE BENEFITS
A strong team requires healthy employees, and SCI offers a comprehensive benefits package to provide our employees with the necessary tools for financial and physical wellness. Health, dental, and vision insurance are available, as well as life insurance, a retirement plan, and reimbursement for numerous certifications and continuing education opportunities.
SCI also provides vacation and personal time off.
Health Insurance Assistance * Dental Insurance * Vision Insurance * Life Insurance * Retirement Plan
CERTIFICATION & TRAINING
Some certifications are required upon employment and we are always willing to work with the right candidate. In addition as an employer, we recognize the importance of keeping abreast of this ever-changing industry. We continue to provide additional support to our employees to obtain and maintain industry certifications, as well as offer several opportunities for continuing education in the IT field.
QUESTIONS
If you have any questions about Susquehanna Computer Innovations, Inc. and our current opportunities, please feel free to reach out to us and let us know.
Susquehanna Computer Innovations, Inc.
C/O Human Resources
280 Kane Street, Suite 1
Williamsport, Pa. 17702
Phone: 570.323.0089
Email: hr@sciatwork.com
Please download and fill out the following application. Then attach it below.
SCI – IT Job Application
Basic Function and Scope of Responsibilities:
• Maintain relationships with existing clients and forge relationships with new/prospective clients while applying the established “Code of Ethics”. Project a positive and professional image toward clients and the public at large.
Principal Responsibilities:
• Project a positive and professional image toward clients and the public at large.
• Complete In-house PC based diagnosis, repair recommendations, and repairs as directed.
• Complete Help Desk / Technical Support tasks, in-person and on phone, as needed.
• Complete repair, support, and project related documentation. (Paper / Digital)
• Prep Domain based Network Installation with Network Engineering staff.
• Maintain required Technical Certifications as needed.
• Assist with In-house user Technical Support.
• Complete one (1) monthly online or workshop based technical training session.
• Perform other job-related duties as assigned
Required Skills and Experience:
• CompTIA A+
• Be a self-starter, work independently and follow instructions.
• Experience in proper technical communication with customer / system user.
• Experience in proper research of technical issues and their resolutions.
• Experience in the use of Multiple Operating Systems. – Windows, Linux, Mac
• Experience in PC / Server Hardware evaluation, configuration, troubleshooting, and testing.
Preferred Skills & Technical Certifications:
• Knowledge of modern office procedures and methods including telephone communications
• CompTIA Network+, Microsoft MCP
• Use of Common Office systems and Equipment
• Experience in Help-Desk tools and proper documentation.
Job Type:
• Full-time and Part-time
Physical surroundings:
• PBX Phone, Computer Network, Copier, Fax, Various Software Packages, Various Test Equipment
Physical Effort:
• Lifting up to 70lbs to assist in product delivery.
Extensive Hours:
• Occasional Over-time “As-Needed”
Williamsport PA United States