Job OverviewAs a Customer Service Representative, you will be the first point of contact for customers, providing assistance, resolving inquiries, and ensuring a positive customer experience.Responsibilities- Handle incoming customer inquiries via phone, email, or chat- Provide information about products and services- Process orders, returns, and exchanges- Resolve customer complaints in a ...professional manner- Perform data entry and maintain customer records accurately- Conduct outbound calls to follow up on customer issues or ordersSkills- Excellent phone etiquette and communication skills- Proficient in data entry and typing- Strong client services and customer support orientation- Ability to analyze customer needs and provide appropriate solutions- Experience with cash handling is a plus- Fluency in English; multilingual abilities are advantageousJoin our team as a Customer Service Representative and play a key role in delivering exceptional service to our valued customers.Job Type: Full-timePay: $16.11 - $16.73 per hourExperience:• Customer service: 1 year (Required)• Data entry: 1 year (Preferred)Language:• English (Preferred)Ability to Commute:• Lake Mills, WI 53551 (Preferred)Ability to Relocate:• Lake Mills, WI 53551: Relocate before starting work (Preferred)Work Location: In person
Lake Mills WI United States