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  • jobs
  • 1 month ago

jobs description

JOB DETAILS:• Designation: Loan Officers – 13• Reporting Line: Branch Supervisor• Business Unit: Operations• Department• Location: Chipata (2), Chinsali (2), Kasama (2), Kitwe (1), Solwezi (1), Kabwe (1) Lusaka (2), Chingola (1), and Mongu (1).• Job Purpose: The purpose and role of the position is to vet Loan applications, recommend them for approval, and ensure excellent customer service de...livery.Key Outputs & Responsibilities: –• Achieve sales targets as set on a monthly basis.• Maintain excellent Customer service and care.• Achieve 100% collection target for all loans issued.• Ensure that Customers are served within the stipulated TAT.• Accurate data capture of reports and loan applications in the system• Ensure compliance to all company policies and procedures.• Ensure the precise and persuasive promotion of all products.• Customer Retention/ Stakeholder Management.Qualifications & Experience• Grade 12 School Certificate• Business Degree or Higher Level Diploma, or any other professional qualification in a related field• Experience in Sales and Marketing• Minimum 2 years working experience in microfinance, or banking institution is an added advantage.Work Hours: 8Experience in Months: 24Level of Education: Bachelor Degree
Mongu Zambia

salary-criteria

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