Description
Conduct outbound calls, contacting study participants to conduct detail telephone interviews, completing annual and follow-up surveys. Once the survey is complete, TI will maintain call details and call disposition, adhering to confidentiality requirements.
Responsibilities
- Conduct telephone interviews as instructed following all survey protocols.
- Maintain documentation of all telephone study contacts and results of each call.
- Review interviewing materials and screens prior to making the call.
- Organize and turn in completed work in the designated area at the end of each shift.
- Maintain confidentiality of the data collection at all times.
- Maintain good attendance.
- Read verbatim and record data accurately.
- Follow rules and regulations.
- Communicate with Shift Coordinator and implement study changes.
- Record time sheets accurately and in a timely manner.
- Perform additional duties as instructed.
- Medical terminology knowledge and previous experience with medical and/or health research is a plus
Pay and Benefits
The pay range for this position is $18.00 - $18.00
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully remote position.
Application Deadline
This position will be accepting applications until Dec 12, 2024.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Durham NC United States