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jobs description


Position Title

Coordinator for Residence Life: Care and Success

Position Number

070521

Department

University Housing-Residence Life - 325000

Minimum Qualifications

• Master’s degree earned by start date

• One to three years of experience working in college housing or in
crisis and case management experience. Two years of GA experience
is equivalent to one year full-time.

License/Certification Required

N/A

Essential Duties and Responsibilities

The Coordinator position is a highly visible member of the
university community who interacts across divisional lines and
works collaboratively with many segments of the university. This
is a live-in position, meaning staff members are provided a
furnished apartment, meal plan, and upgraded reserved parking
space. When available and approved, Coordinators receive
departmental support for professional involvement and travel. There
are 9 Coordinators on the Residence Life Team, along with 14
Graduate Assistants, 3 Assistant Directors, 3 Administrative
Professionals, and the Associate Director.

Student Care and Success
● Work 1:1
with students to coordinate resolution of first and second-time
University Housing and Code of Conduct violations.

Assist with evaluation, investigation, and adjudicate complaints
and allegations of violations of the Student Code of Conduct and
Housing Standards.

● Maintain the student case management process, including tracking
overdue and pending cases and coordinate case-loads follow-up with
students and staff.

● Clearly communicate, interpret and enforce department and
university policies to staff and students.

● Ensure student staff members are appropriately confronting and
documenting behavior issues and concerns, providing training where
needed.

● Assist staff with urgent student case needs.

● Serve as a resource or referral for information concerning
University life.

● Support assessment activities for the department related to
student discipline/wellness; and behavioral trends, as part of
broader divisional goals in support of student learning,
persistence, and retention

● Produce weekly conduct and care breakdown reports to
stakeholders.

● Produce end of term(s) and annual report.

● Provide weekly audit of conduct system to identify any delayed
cases

● Create, edit, update, and review on-call, crisis response, and
other documents under the direction of the Senior Associate
Director of Residence Life.

● Coordinate on-call scheduling for Residence Life Staff

Crisis Management

Provide leadership to staff and students during crises in the
residence hall and in the greater campus community.

● Participate in a rotating weekly on-call system providing
emergency assistance to staff and residents.

● Become familiar with and follow institutional and departmental
guidelines regarding emergencies.

● Serve in on call rotation for campus of 6,200 students

Residence Education

Be accessible, visible and present to students in the building and
area.

● Provide educational and social activities in order to minimize
campus behavioral issues

● Serve on task forces and assist Assistant Directors with
collateral assignments.

● Develop collaborative relationships with campus partners.

Administration
● Meet regularly with
students related to care and success, conduct follow-up as
needed.

● Serve on additional departmental or divisional committees,
taskforces, workgroups, or search committees.

● Along with the Residence Life staff team, develop and assist in
achieving University Housing department goals.

● Discuss, implement and evaluate policy-making decisions affecting
Residence Life.

● Attend staff training and professional development events in
University Housing and Student Development.

● Attend and participate in Residence Life staff, All Res Life, and
departmental meetings

● Meet weekly with the Assistant Director of Residence Life.

● Develop and complete a professional development plan.

● Post and maintain office hours as required by supervisor.

● Perform administrative tasks as delegated by the Senior Associate
Director of Residence Life.

● Perform other duties as assigned.

Suggested Salary Range

$44,000

Physical Demands of Position

Special Instructions to Applicants

Please attach required documents:
• Cover Letter
• Resume
• List of References with Contact Information

Quick Link

https://appstate.peopleadmin.com/postings/48198

070521
Boone NC United States

salary-criteria

Apply - Coordinator for Residence Life: Care and Success Boone