Position: Automotive Service Advisor / Writer | Up to $80k* & Weekends Off | Otsego
Job Description
Job Title:
Automotive Service Advisor / Writer
Location:
(phone number removed) th St NE Otsego, MN 55330
Job Overview:
This brand-new state-of-the-art facility is scheduled to open early 2025. Interviews will begin winter 2024!
As an Automotive Service Advisor/Writer with Christian Brothers Automotive, you are the trusted professional our guests rely on for assistance with their vehicles.
Your role is crucial in building lasting relationships, as you are the face they see every time they invest in their vehicle.
Service Advisors guide our guests through the entire repair process, keeping them informed about the status of their vehicles and ensuring their satisfaction before they leave our facility.
Responsibilities include, but are not limited to:
Greet every guest that enters our facility with hospitality and respect
Present the best solution to properly repair our guests' vehicle in a way that is easy for them to understand
Manage the store’s workflow in an effective and efficient manner
Consistently and effectively sell our services without jeopardizing honesty and integrity
Maintain a positive attitude and team atmosphere at all times
Communicate on the phone in a clear professional manner
Build long-term relationships between the store, yourself and the guest we serve
Directs, coordinates, and participates in performing customer service activities
Shuttle guests as needed in CBA branded vehicle
Ensure that all repairs are performed to proper specifications
Work together as a team and assist other employees as needed
Other duties as assigned
Otsego MN United States