jobs description

This position is responsible for developing a portfolio of charter clients and providing seven-star quality of service to ensure repeat business and optimum client satisfaction.

He/she will work closely with the Commercial Director N.A. in developing business goals and targets for strategic growth, while also ensuring seamless promotion of N&J’s charter retail services to prospective clients.

Areas of Responsibility

• Respond to client enquiries and requests
• Generate personal charter sales according to set targets
• Develop & grow personal client book and expand conversion rate for bookings in order to grow the business
• Assist other N&J Charter Retail Brokers in the development + expansion of their book of business
• Provide fast & effective service and ensure seven-star service for our clients
• Assist in constantly upgrading, improving and streamlining the department
• Develop relationships with N&J’s other business divisions to maximize internal business potential

Difficulties & Constraints of the Position

The candidate will work closely with a global client base, potentially in different time zones and needs to be available 24/7 to deal with enquiries and requests.

Attributes

• Self-motivated
• Highly organized
• High integrity, honesty & thoughtfulness
• Capacity to handle multiple clients, contracts and enquiries at once
• Extremely efficient and energetic, self-starter attitude
• Capacity to close deals and execute targets
• Ability to work in a team and motivate others
• Must be willing to travel

Required Knowledge, Skills & Experience

• Minimum 3-5 years of experience as a luxury yacht charter broker
• In-depth knowledge of the superyacht market and fleet of charter yachts
• In-depth knowledge of the industry, rules, regulations, standard business practices and ethics
• In-depth knowledge of onboard operations of charter yachts
• Good knowledge of cruising grounds and general geography of popular destinations
• Excellent verbal and written communication skills required
• Ability to work well with others and to contribute to a team environment
• Desire to lead/manage a high energy, intelligent group

#J-18808-Ljbffr
Naples FL United States

salary-criteria

Apply - Charter Retail Broker