- Front Desk Clerk - 3pm to 11pm Anyday of the Week Uvalde
- Inn Of Uvalde in Uvalde, TX, United States
- jobs
- 1 month ago
jobs description
Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests efficiently and accurately
- Answer phone calls and respond to guest inquiries
- Provide information about hotel amenities, services, and local attractions
- Handle guest complaints and resolve issues promptly and courteously
- Process payments and maintain accurate records of guest transactions
- Assist with night audit duties as needed
- Maintain a clean and organized front desk area
Experience:
- Previous experience in guest relations or customer service preferred
- Familiarity with hotel operations and front desk procedures
- Excellent phone etiquette and communication skills
- Strong customer service skills with the ability to handle difficult situations calmly and professionally
- Knowledge of night audit procedures is a plus
- Proficient in using computer systems, including hotel management software and phone systems
- Ability to multitask and prioritize tasks effectively in a fast-paced environment
Note: This job description is intended to provide a general overview of the position. Duties, responsibilities, and requirements may be subject to change based on the needs of the hotel.
Job Type: Full-time
Pay: $9.50 - $10.00 per hour
Schedule:
• 8 hour shift
• Day shift
• Evening shift
• Every weekend
• Monday to Friday
• Morning shift
• Night shift
Work Location: In person
Uvalde TX United States