Job Requirements
Job Title: Customer Care Executive
Company Name: Ansh Happiness Society
Location: Bhiwandi, Maharashtra
Salary: ₹18,000 - ₹28,000/month
Employment Type: Part Time
Job Description:
Are you a good communicator with a passion for customer service? Join Ansh Happiness Society as a Customer Care Executive in Bhiwandi and be part of a dynamic team that delivers exceptional customer support. This part-time role offers a competitive salary ranging from ₹12,000 to ₹15,000 per month.
Key Responsibilities:
- Interact with customers via phone, email, or chat to provide assistance and resolve inquiries.
- Address customer concerns and provide appropriate solutions in a timely manner.
- Maintain accurate and detailed records of customer interactions and transactions.
- Follow company policies and procedures to ensure customer satisfaction.
- Collaborate with team members to improve customer service processes and outcomes.
- Stay up-to-date with product knowledge and company updates.
- Provide exceptional service that aligns with our commitment to customer happiness.
Requirements:
- Freshers are welcome to apply for this position.
- Minimum educational qualification: 12th Standard / PUC.
- Excellent verbal and written communication skills.
- Empathy and patience in dealing with customer inquiries and complaints.
- Basic computer proficiency to navigate systems and record customer interactions.
- Ability to work independently and as part of a team.
- Availability to work six days a week in day or night shifts.
FAQs:
1Q: Is prior experience required for this position?
A: No, prior experience is not required. We welcome freshers to join our team.
2Q: What educational qualifications are necessary for this role?
A: The minimum educational requirement for the Customer Care Executive position is a 12th Standard / PUC certification.
3Q: Is this a part-time job?
A: Yes, this position is part-time.
4Q: What are the working shifts for this position?
A: As a Customer Care Executive, you may be assigned day or night shifts based on the company's requirements.
5Q: Are there any additional requirements for this job?
A: Yes, candidates must possess a valid Aadhaar Card and PAN Card.
Join the Ansh Happiness Society team and contribute to creating a positive customer experience. Apply now to kickstart your career in customer care.
Bhiwandi Maharashtra India