- Program Manager, Community Engagement & Capacity Building Camden
- Camden Coalition of Healthcare in Camden, NJ, United States
- jobs
- 1 month ago
jobs description
Description
The Program Manager for Community Engagement & Capacity Building will support initiatives focused on building partnerships between community health and social care organizations as well as amplifying the voice of people with lived experience throughout the Camden Coalition's local, regional, and national work.
The Program Manager will help lead the Coalition's regional work in Southern New Jersey through the administration and implementation of the community engagement strategy and through coordination with other internal departments such as the Care Management and Clinical Redesign (CMRI) team. The Program Manager will be responsible for coordinating various aspects of program implementation including strategic planning, program monitoring, program evaluation efforts, supporting outreach, workshops and trainings, coordination across partnering organizations, and collaborating with community members/people with lived experience. Nationally, the Program Manager will support the Coalition's work leading and implementing strategies to advance authentic community engagement through coordination with the INSPIRE team.
Requirements
Essential Functions
Regional capacity building
• In coordination with department leadership, support the creation and implementation of a regional strategy informed by community health needs data, state/regional priorities, and community members and people with lived experience.
• Nurture and grow partnerships with other health and social care organizations throughout the region to support aligned and coordinated approaches to meeting community needs.
• Nurture and grow relationships with community members/people with lived experience throughout the region and create pathways to engage them through community engagement mechanisms such as surveys, focus groups, project working groups, advisory boards, etc.
• Work closely with the Assoc. Director of Community Engagement and Capacity
• Building and other departments to manage and carry out deliverables as a Regional Health Hub throughout Southern New Jersey; including supporting the roll out of the 1115 Housing demonstration.
• Help to foster communication and coordination strategies and structures to support coordination between health and social care organisations throughout Southern NJ.
• Collaborate with CMRI to identify opportunities for expanding authentic community engagement approaches to inform regional initiatives including intersections with population health programming, My Resource Pal and the Health Information Exchange
• Represent the Coalition at various community events and meetings.
Inclusion of people with lived experience
• Through INSPIRE, support the implementation of a national strategy to advance community engagement in healthcare by supporting coordination, communication, and alignment across the INSPIRE Core Team.
• In coordination with the Assoc. Director of Community Engagement & Capacity Building, help to lead major national community engagement initiatives focused on building the capacity of healthcare organizations and people with lived experience to work together.
• Support departments and teams across the Coalition to meaningfully include people with lived experience in the planning, implementation, and evaluation of Coalition programming, including directly involving members of our local and national networks of people with lived experience (e.g. CAC, Consumer Scholars, Amplifiers).
• Nurture and grow connections with people with lived experience including maintaining an understanding of their personal goals, interests and areas of expertise in order to identify opportunities that they are best suited to support.
Project Management
• Carefully coordinate and execute, in a highly detailed and organized manner, all logistics for program planning, implementation and evaluation.
• Report project activity and progress regularly with the department leadership, Coalition Board, project stakeholders, and partnering agencies.
• Track and manage project deliverables.
• Compile and submit reporting, as directed by the supporting foundations or contractors.
• Support grant writing and development.
• Participate in public speaking opportunities and create high quality power point presentations and other written content for stakeholder meetings and speaking engagements.
• Transcribe, synthesize, and distribute meeting minutes.
• Represent the program and/or the Coalition at various local, state, and national meetings.
Knowledge, Skills, and Abilities
• A commitment to the mission, goals, and values of the Coalition.
• A commitment to ensuring that people with lived experience have a variety of opportunities to support, contribute to, and partner in the work of the Coalition and field of complex care.
• Strong team-building skills including the ability and desire to lead and be part of a mission-driven staff in a complex, highly collaborative organization.
• Superior interpersonal skills, a commitment to collaboration, and ability to engage with a wide range of stakeholders, including consumers.
• Proven ability to facilitate results-oriented conversations with a wide range of internal and external stakeholders, including executive-level staff.
• An entrepreneurial and creative spirit and the capacity to develop processes and partnerships.
• Strong leadership and management skills that reflect a deep commitment to the core values of the Coalition.
• Oversee accurate record-keeping for grant related project and the timely submission of deliverable.
• Submit grant reports and participate in funder phone calls.
• Adept in managing multiple projects and workflow and maintaining professionalism in a fast-paced, highly collaborative deadline-driven environment.
• Demonstrates ability to carefully set priorities, meet deadlines, and schedule time efficiently.
• Strong oral and written communications skills.
• Demonstrates a strong operational skillset with a proven record of accomplishment of translating strategy into action.
• Knowledge of or interest in the complex care field.
• A commitment to diversity, equity, inclusion, and belonging.
Non-Essential Functions
• Attend relevant training as necessary to maintain professional certification and/or knowledge.
• Adheres to the Camden Coalition's guidelines and ensures the appropriate handling of sensitive information.
• May work non-traditional hours based on operational needs and to meet the needs of the community.
• Completes special projects specific to the department's function or as needed for the department as directed by the Department Head.
• Other duties as assigned within the scope of position expectations.
• The above are guidelines for the position but are not necessarily a delineation of all the actions/duties necessary to the job.
Experience, Education, and Licensure
• Experience: Minimum of 3 years' experience in the for profit and/or non-profit sector. Proven track record of success facilitating progressive organizational change and development within a growing organization. Supervisory experience required.
• Familiarity with healthcare policy and systems. Ability to understand and monitor use of grant funding to accomplish program objectives.
• Education: Bachelor's Degree helpful, but not required.
Competencies
• Communication: Uses effective oral and written communication to facilitate inclusive conversations within our diverse communities including (Coalition) colleagues, partners, and consumers while demonstrating empathic listening.
• Growth Mindset: Views growth as important for personal and professional development; seeks out opportunities to expand skills, even if change is required; demonstrates curiosity and eagerness to learn.
• Problem Solving: Can identify challenges; formulates and implements solutions drawing on the expertise and input of others; Makes decisions effectively and responsibly.
• Relationship Building: Helps colleagues as needed, views responsibilities as shared. Represents the organization among external stakeholders, influences audiences, and communicates in a sophisticated way about the organizations' vision and work.
• Workload Management: Breaks down a work task/project into process steps and executes them effectively, adjusting course as needed. Uses self-management techniques in order to continuously improve own behavior and performance.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee will frequently stand; walk and sit in an office environment.
• There will be occasional lifting up to 1 5-201bs.
Work Environment
The work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• The noise level in the work environment is usually moderate/
• Although work is primarily indoors, you may be required to travel outside to business community locations.
• This position is based in Camden, NJ. The workforce member will be required to be present in the office at least two days per week (currently Tuesdays and Wednesdays; subject to change), and on other days as needed. This is not a fulltime remote position.
• At times the position may be expected to travel within the New Jersey for trainings or meetings with partners.
Nothing in this position description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, gender (including pregnancy), national origin, nationality, ancestry, age, familial status, marital/civil union status, domestic partnership status, affectional or sexual orientation, gender identity and expression, atypical hereditary cellular or blood trait, genetic information, liability for military service, disability status (mental or physical, including perceived disability, and AIDS and HIV status), protected veteran status or any other characteristic protected by law.
Camden NJ United States