We are in search of an Administrative/Accounting Clerk for our client's team in Lodi, California, United States. The role involves handling customer inquiries, maintaining accurate records, processing orders, and performing basic accounting tasks. Responsibilities:• Managing customer inquiries and complaints professionally and supportively.• Utilizing software to manage business processes, including customer relationships, ecommerce, and supply chain operations.• Providing accurate and timely information to customers regarding order status and product knowledge.• Maintaining precise records of customer interactions, transactions, comments, and complaints using ERP systems.• Processing customer orders, forms, applications, and requests promptly and accurately.• Employing strong ERP skills to manage diverse business processes smoothly and effectively.• Performing basic accounting tasks such as invoice checking, data entry, and financial reconciliations.• Collaborating with other departments to resolve product or service issues.• Striving consistently to provide top-notch services and enhance customer satisfaction.• Communicating and coordinating with colleagues as necessary.
Lodi CA United States