We have an immediate opening for an Administrative and Data Clerk for the Transition Assistance Program (TAP) at the Military & Family Readiness (M&FR) Center, Offutt Air Force Base (AFB), NebraskaNormal hours of operation are 0730-1600 Monday through FridayApply only if you fulfill the below requirements:• Education: Associate's Degree or at least 3 years of experience in a military/governme...nt environment required. A Bachelor's Degree is preferred.• Technical Skills: Proficiency in Microsoft Office Suites (Microsoft Word, Excel, PowerPoint).• Experience: At least one year of experience in clerical or data entry, obtained in an office setting. Experience with the Transition Assistance Program is preferred.Responsibilities• provide essential data entry and administrative support to the 55th Force Support Squadron (FSS), ensuring compliance with all relevant procedures and standards• .Perform data entry and administrative functions related to the congressionally mandated Transition Assistance Program (TAP).• Maintain accurate records and documentation.• Ensure compliance with all work center and installation safety procedures, practices, and standards.• Present a professional, conservative, and neat appearance with socially acceptable standards of personal hygiene.• Communicate effectively with customers and staff, both in person and via telephone.• Complete all Government orientation programs, initial and annual training, including emergency preparedness training.• Maintain open, professional communication with members of the M&FR.Requirements• The following represents a sampling of job requirements/core duties for the TAP Administrative and Data Clerk at the M&FR:• Skill in applying basic principles, concepts, and practices of the occupation to perform administrative tasks in support of a Congressionally mandated Transition Assistance Program (TAP).• Ability to communicate effectively orally and in writing to provide factual and procedural information clearly; Attend meetings and conferences as assigned and follow-up/consult with staff as required.• Conduct research and collect data and information concerning processes, administrative programs or procedures from various sources, such as database systems, manuals, policies, procedures, and other means to prepare reports and papers and respond to inquiries.• Retrieve reports, numerical data, status reports to analyze problems, identify significant factors, gather pertinent data, and propose solutions.• Knowledge of administrative information management office practices, techniques, procedures, and military protocol guidelines. Maintain confidentially regarding sensitive, personal information.• Administer timely and accurate input of Congressionally mandate documentation for the Transition Assistance Program.• Review administrative program guidance, policies, and procedures to determine effectiveness of service delivery.• Scan, upload and maintain electronic records. Demonstrate high attention to detail to ensure data quality of staff entries in pursuant of established laws, regulations, guidelines, and procedures; appropriately advise staff how to correct/amend documents and electronic records.• Document customer and programmatic information in the Air Force Family Integrated Reporting and Statistical Tracing system, DoDTAP, and TAPEvents.org. Appropriately document summaries of interactions with clients and community partners.• Act as a point of contact for assigned program to provide information to service members, installation leadership, and community partners. Prepares responses to technical and non-technical requests for information to members' and installation leadership. Maintain professional partnerships with installation and community agencies.• Sign customers up for a variety of TAP briefings to include, but not limited to: Pre-Separation, 3-day Core Curriculum, and two-day tracks.• Answer phone, email, and in-person inquiries regarding members' progress and remaining requirements in accordance with laws, regulations, guidelines, and policy.• Demonstrate a high attention to detail to appropriately advise staff how to correctly amend electronically filed documents.• Demonstrate proficiency in Office Suite programs (excel, power point, word, access, power automate, etc).• Maintain inventory of program materials, marketing items, computer equipment, and resource guides.• Record and document attendance registration for all TAP workshops.• Maintain and update monthly loss roster data of members required to complete TAP; notify members in accordance with laws, regulations, guidelines, and policy.• Responsible for accurate collection, input, inventory, maintenance, and tracking of all forms within TAP.Qualifications• - Education: Associate's Degree or at least 3 years of experience in a military/government environment required. A Bachelor's Degree is preferred.• Technical Skills: Proficiency in Microsoft Office Suites (Microsoft Word, Excel, PowerPoint).• Experience: At least one year of experience in clerical or data entry, obtained in an office setting. Experience with the Transition Assistance Program is preferred.• Communication Skills: Ability to read, understand, speak, and write English well enough to effectively communicate with customers and staff• shall be knowledgeable in general data entry tasks, administration, telephone etiquette, office management methods, have professional communication, customer service skills, possess a strong organizational background, and understand the importance of deadlines• - Security Clearance: Must be subject to security and fingerprint requirements for criminal and financial background investigations. Personnel must be U.S. citizens and may be required to submit an original Birth or Naturalization Certificate. A favorable investigation is needed as a condition of employment.ADB Pros, Inc. (ADB) Overview:ABD affords equal employment opportunity to all individuals, regardless of race, creed, color, religion, gender, national origin, ancestry, age, marital status, veteran status, disability, medical condition, gender identity, or sexual orientation. Our employees, as well as applicants and others with whom we do business, will not be subjected to sexual, racial, religious, ethnic, or any other form of unlawful harassment and/or discrimination. In addition, ADB adheres to the equal employment opportunity requirements of all states and localities in which it does business.ADB's commitment to equal opportunity is applied through every aspect of the employment relationship, including, but not limited to, recruitment, selection, placement, training, compensation, promotion, transfer, termination, and all other matters of employment.Applicants may be required to complete online test(s) to determine qualification for positions requiring specific skills.
Offutt AFB NE United States