- Sports & Youth & Family Manager at Hendersonville YMCA
- YMCA of Western North Carolina in Hendersonville, NC, United States
- jobs
- 1 month ago
jobs description
About Us
The nonprofit YMCA of Western North Carolina strengthens local communities through youth development, healthy living, and social responsibility. Founded in 1889, we engage more than 100,000 people – regardless of age, income, or background – to nurture the potential of children and teens, improve the region’s health and well-being, and provide opportunities to give back and support the community. We do this through seven YMCAs, dozens of program sites, and YMCA Camp Watia. As the state’s largest provider of licensed school-age child care, we give more than 1,000 children a day the opportunity to learn, grow, and thrive. We are committed to being an anti-racist, multicultural organization by exposing racism and fighting the constructs that perpetuate racism and affect all cultures. We recruit staff who are passionate about giving back to the community, helping people, and upholding our core values of caring, honesty, respect, and responsibility. For more information, please visit ymcawnc.org.
About The Role
As the Sports and Youth and Family Manager at the Hendersonville YMCA, you will oversee the effective operation of all Sports and Youth Department programs, ensuring a safe, supportive, and engaging environment for participants and staff. This role involves managing a dedicated team across on-site childcare and sports programs, directly guiding the growth, development, and implementation of activities that enrich participants' experiences.
In addition to ensuring the well-being and safety of each child, you will uphold YMCA policies and procedures related to child protection, safety, medical protocols, and emergency response. You'll also foster a welcoming atmosphere by supporting staff in creating a positive and playful environment for participants. Attendance at all required staff meetings, training sessions, and development programs is essential as part of your commitment to advancing our mission of serving youth and families in our community.
Essential Functions
• Models inclusive management behaviors and embraces all dimensions of diversity by building strong teams that apply their diverse skills and perspectives to advancing our mission.
• Lead, develop, and support a cohesive team of staff and volunteers, ensuring they are well-trained, motivated, and equipped to deliver high-quality programs that prioritize safety, engagement, and positive experiences for all participants.
• Knows and understands the Sports and Youth and Family policies and procedures; ensures that all policies are always consistently enforced and procedures are consistently followed.
• Familiarizes with program offerings within the Y and refer members to appropriate supervisors in other departments.
• Answers phone calls, emails, comment cards, and member concerns related to Youth Development and Sports programming in a timely manner.
• Manages the planning, organizing, and scheduling of all assigned programs, including games, facilities, officials, and scorekeepers for YMCA sports and youth activities for the assigned branch.
• Provides on-site leadership during shifts by answering staff questions and consistently providing support. When needed, works in direct service to support assigned departments.
• Continuously exhibits honesty, caring, respect, responsibility, reliability, flexibility, maturity, and good decision-making skills.
• Always champions the YMCA culture, continually provides outstanding customer service, and strives to develop committed participants, staff, and volunteers.
• Leads by example and works collaboratively with fellow YMCA staff.
• Partners with the Human Resources department to perform hiring duties, including but not limited to: interviews, onboarding, payroll, training, evaluations, incident report follow-ups, and emergency certification upkeep.
• Utilizes software systems to track usage and registrations to ensure budget and participation goals are met.
• Assists as needed in emergency situations and as outlined in emergency procedures.
• Performs other duties as assigned.
Qualifications
ABOUT YOU
• Must be at least 21 years of age.
• Must have completed High School or a GED program, Bachelor’s Degree in related field preferred
• At least 3 years’ experience in childcare-related settings, specifically with group management, arts/crafts, and games.
• 1-2 years’ experience facilitating sports programming required.
• Demonstrated ability to work constructively and positively with children, parents, and staff.
• YMCA Leader Certification Required (or complete within 30 days)
Knowledge, Skills, And Abilities
• Able to communicate verbally with good voice projection and clarity.
• Effectively supervise children of various ages.
PHYSICAL ASPECTS OF THE JOB
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Ability to constantly and quickly move to various locations in and around the entire facility
• Be able to lift 50 pounds or more.
• Physically perform all CPR and First Aid skills and/or assist as needed in emergency situations
• Ability to stand for long periods of time.
• Bend or stoop to reach various height levels.
Benefits
Full-time employees receive medical, dental and vision insurance, group life insurance and long-term disability paid by the Y; short-term disability, term life insurance and dependent life insurance is available for purchase; generous paid time off, retirement plan with employer contribution of 12% of salary (subject to eligibility requirements), free YMCA membership, free afterschool childcare and summer day camp and program discounts.
The YMCA of Western North Carolina is committed to equal opportunity in terms and conditions of employment for all employees and job applicants without regard to race, color, faith, gender, pregnancy, national origin, age, disability, sexual orientation, gender identity, veteran status, citizenship status, genetic information, gender expression, or any other characteristic protected by applicable law, except where a bona fide occupational qualification applies.
Hendersonville NC United States