- Commissioner Of the Revenue Deputy Arlington
- Arlington County, VA in Arlington, VA, United States
- jobs
- 1 month ago
jobs description
IMPORTANT NOTICE:
Arlington County requires all applicants to thoroughly complete each section of the application, including prior job responsibilities, duties, and supplemental questions. While you may attach a resume, it will not replace a completed application. Incomplete applications will not be considered.
The Office of the Commissioner of Revenue (CoR) is seeking a Deputy in Personal Property & Compliance to join our team. This position will evaluate the effectiveness of the current operational structure, ensures compliance with state and local regulations, develops policies, and implements process improvement to enhance the efficiency of the assessment process and optimize the customer experience. This position will also lead a team dedicated to delivering high-quality services to residents while optimizing revenue generation and enhancing operational effectiveness.
The Commissioner of Revenue’s mission is to assess local taxes fully and fairly serving the needs of our community. The Deputy will be working with a team that includes two divisions, VPP and Compliance. VPP employees administer the assessment of personal property taxes for all vehicles in Arlington and provide services for the DMV Select Program. Compliance employees provide administrative and enforcement services for the Personal Property Enforcement Program (PPEP) and tax assistance services to citizens for the State Income Tax Program.
Specific duties include:
Leadership & Team Building
• Leading, mentoring and developing a diverse team of assessment, compliance, DMV Select, and public engagement professionals; and
• Fostering a collaborative work environment that encourages teamwork, innovation, and continuous improvement.
Operational, Financial & Contract Management
• Overseeing Assistant Deputy and Supervisors who are managing daily operations while leveraging technology and providing guidance and structure to the Team;
• Partnering with the Department of Management and Finance (DMF) and the Treasurer to provide assessment and revenue forecasting for setting County budget expectations as well as decisions on annual tax relief measures as provided by the Vehicle Personal Property (VPP) Tax Relief Act (Annual State subsidy application);
• Partnering with the Department of Technology Services (DTS) and vendors to review business processes and technological processes while setting and organizing guidelines and goals to increase efficiency;
• Setting and executing guidelines, goals, and measures to report to stakeholders, increase efficiency, customer service, and compliance; and
• Supervising procurement and/or contract management processes.
Public Engagement, Outreach & Education
• Developing approaches and plans to anticipate questions, areas of concern and/or confusion, etc.;
• Contacting customers as needed for discussion and resolution of issues; and
Partnering with their team and Marketing & Communications to develop materials and presentations to engage and educate the public.
• The ideal candidate will have the following:
• Strong foundational skills and experience in the areas of Leadership & Team Building, Operational Management, Financial Management, Contract Management and Reporting; and
• Working knowledge and/or an ability to quickly leverage Subject Matter Experts (SMEs) in the areas of Assessment & Taxation, Department of Motor Vehicle Functions, and Public Engagement.
Minimum:
• Bachelor’s degree in Administration, Business, Finance, Accounting, Management, or related field; and
Significant experience and strong foundational skills in the areas of Leadership & Team Building, Operational Management, Financial Management, Contract Management and Reporting.
• Substitution: Additional education may be substituted for experience.
Desirable Qualifications: Preferences may be given to candidates with one or more of the following:
• Experience providing oversight in a DMV Select office or similar environment;
• Knowledge of audit tax reliefs to ensure legal compliance and quality control, in partnership with legal counsel;
• Experience overseeing Personal Property Enforcement (PPEP) compliance functions, including but not limited to community and multi-family property outreach, License Plate Reader (LPR) policies, procedures, and processes;
• Experience managing team members who assist customers with state income tax returns and partners with the Virginia Department of Taxation;
• Certifications such as: Project Management Professional (PMP), Certificate in Leadership Excellence (CLE), Certified Public Accountant (CPA), Certified Business Analysis Professional (CBAP), Six Sigma, Local Government Management (LGM), Certified Public Manager (CPM), etc.; and
Bilingual or Multilingual – Verbal & Written.
• Special Requirements
A complete application includes a cover letter and resume. Please provide a cover letter that explains how your education, experience and training meets the qualification requirements of this position and highlight your accomplishments in these areas. Please use the space provided in the Supplemental Questions section of the online application for your cover letter or attach the cover letter and resume to your online application.
A pre-hire background check will be made on all candidates who are selected for employment. It may include checks of the following: criminal record, driving record, education, professional licensure, and credit history. You may be required to sign a release authorizing the County to obtain your background information.
Applicant must possess, or obtain by time of appointment, a valid motor vehicle operator's license from the applicant's place of residence or willingness to use alternative modes of transportation. The applicant must authorize Arlington County to obtain, or the applicant must provide a copy of the applicant's official state/district driving record. An offer of employment may be contingent upon a favorable review of the applicant's driving record.
Please complete each section of the application including the supplemental questions. Your responses to the supplemental questions are required because they provide us with specific information necessary to evaluate your qualifications for this position. These responses are considered part of the selection process. A resume may be attached; however, it will not substitute for a completed application. Incomplete applications will not be considered.
Additional Information
Work hours: Monday through Friday 8:00 a.m. to 5:00 p.m.
Work Type: The Arlington Commissioner of Revenue offers a hybrid work environment and generally permits employees to work in part remotely. The individual in this position should be prepared to initially spend most of their work hours on-site at the Commissioner’s office in Arlington and would be eligible for hybrid work in the future as appropriate.
#LI:Hybrid
This recruitment is open until filled with a preferred filling date of October 24, 2024.
For more information on Arlington's generous benefits and retirement plan, click here.
Arlington County is committed to advancing diversity, equity, access, and inclusion across all our services, activities, and programs . Learn more about our commitment.
Arlington VA United States