- Assistant Director of Parking Operations Cortland
- SUNY Cortland in Cortland, NY, United States
- jobs
- 2 months ago
jobs description
Position Details
Position Information
Budget Title
Staff Assistant
Campus Title
Assistant Director of Parking Operations
School/Division
Student Affairs, Division of
Department
University Police Office
Staff Sub-Type
Staff & Administration
Salary Level
SL2
Salary Range
$49,300-$53,500 (Depending on Experience)
Position Effort
Full-Time
If Part-Time, enter FTE:
Is this a temporary position?
No
If Temporary, enter End Date:
Position Summary
The Assistant Director of Parking Operations will be responsible
for coordinating and executing operational activities related to
parking at SUNY Cortland, with focus on permitting, enforcement,
and special events. This position will ensure that revenues
collected are handled according to SUNY Cortland guidelines.
Position will be expected to respond to and assist with emergency
situations during working hours.
Major Responsibilities
Parking Operations
• Supervise parking operations staff:
• Assign daily/weekly tasks.
• Ensure productivity is commensurate with campus activity.
• Provide operation support for parking management system.
• Apply software patches.
• Update biographical data for account holders.
• Adjust software settings related to permitting and enforcement
as parameters are adjusted.
• Provide customer service coverage as needed.
• Coordinate special events parking needs with relevant
departments.
• Ensure proper signage/markings exist to support parking
operations.
• Represent the Parking/Pedestrian Safety programs in meetings.
Examples:
• Special events
• Facilities Planning Design and Construction – Large-scale
construction activity.
• Coordinate maintenance operations as needed regarding facility
conditions.
• Work with maintenance and ground staff to address new/faulty
sign posts, adding/removing signage.
• Survey for and recommend minor maintenance plans for parking
lot conditions (pot holes, line striping).
• Provide Second-level complaint resolution.
Parking/Mobile Technology Systems
• Maintain vehicle-mounted laptop and ancillary processing
equipment, including (but not limited to) applying Windows and/or
vendor-specific software updates.
• Maintain handheld/portable enforcement devices (currently
Android-based cell phones and mobile printers). Apply carrier
and/or vendor-specific software updates.
• Maintain/update Automatic Number Plate Recognition ( ANPR )
settings within ANPR software platform (Genetec). Included (but not
limited to) geographic boundaries of parking facilities and
facility-specific permits rules and schedules.
• Coordinate settings from ANPR platform with Parking Management
System.
• Troubleshoot payment gateway issues in relation to online
Parking Management Systems sales. Assist with reconciliation of
payments that fail to post from payment gateway to Parking
Management System.
• Update Parking Management System regarding permit types, rules,
permit pools, effective dates, location capacities, and other
relevant parameters.
• Work with vendor support to address issues where no resolution
can be found without intervention.
Secondary/Backup Parking Operations Support
• Permit/parking rules enforcement: verification of permit
status, issuance of citations to vehicles found to be in violation,
investigation/resolution of parking complaints.
• Setup barriers/signage to support events.
• Maintain/collect revenue from parking meters.
• Provide planned/ad-hoc support of traffic management.
• Special events
• Emergent situations
Functional and Supervisory Relationships
• Reports to the Director of Parking Operations and Security
Services.
• Supervises two Parking Services Attendants, Office Assistant
2.
• Frequently working with members of Facilities Operations and
Services, Facilities Design Planning and Construction. Occasional
work with members of all other departments across campus.
Required Qualifications
• Associates degree.
• Valid New York State Driver’s License.
• 1 year minimum experience using software such as Microsoft
Office, Teams, and/or Android OS
Preferred Qualifications
• Experience in parking operations and/or pedestrian safety.
• Experience with AIMS Parking Management System.
• Higher education work experience.
• Supervisory experience.
EEO Statement
The State University of New York at Cortland is an Affirmative
Action/Equal Employment Opportunity/Americans with Disabilities Act
(AA/ EEO / ADA ) employer. The university actively seeks
applications from women, veterans, individuals with a disability,
members of underrepresented groups or anyone that would enrich the
diversity of the university.
Job Close Date
Posting Detail Information
Posting Number
S23166
Review Start Date
08/13/2024
Open Until Filled
Yes
Quick Link for Direct Access to Posting
https://jobs.cortland.edu/postings/8846
Special Instructions
Special Instructions to Applicant
Special Instructions to Applicant
Supplemental Questions
Required fields are indicated with an asterisk (*).
• Are you currently employed by SUNY Cortland? If so, please
indicate what type of employee.
• UUP Professional
• UUP Faculty
• Management Confidential
• Research Foundation
• Represented by CSEA, PBANYS or PEF
• Full Time Lecturer
Documents Needed to Apply
Required Documents
• Curriculum Vitae or Resume
• Cover Letter
• Professional References Contact Info. ONLY (minimum of 3)
Optional Documents
Cortland NY United States