- Out of Hours Contact Centre Advisor Chelmsford
- Ecl in Chelmsford, , United Kingdom
- jobs
- 2 weeks ago
jobs description
Contact Centre Advisor - Out of Hours Salary: £18,500 pro rata Hours: 30 hours per week - Rota basis to cover x3 Weekday 6-11pm shifts and both days at the weekend 7-3/3-11pm Based in our Chelmsford Head Office, although currently able to work remotely As a Contact Centre Advisor for ECL, you will be the first point of contact for our customers and members of the public. By providing exceptional customer service and a high level of crucial administrative support for all ECL services, you will be vital in ensuring we are the supplier of choice for Adult Health and Social Care. Requirements to become a Contact Centre Advisor include : Previous customer service experience, preferably in the care sector Experience of administrative work in an office environment Excellent written and verbal communication skills Confidence to deal with a variety of customer situations Good IT skills Problem solving and decision-making skills Accuracy and attention to detail To view the full job description for this role, please click here. What we can offer you as a Contact Centre Advisor : Up to 24 days holiday per annum plus bank holidays Contributory pension scheme Fully paid training and induction with ongoing support Career progression opportunities within ECL Annual salary reviews and performance bonus The opportunity to join our friendly, professional team and work for a credible & caring company Healthcare cash plans with up to £700 claimable during the year Participation in our Refer a Friend scheme We are proud to be part of the Disability Confident scheme which helps to employ, support, and promote disabled people in the workplace._ For information on our Recruitment of Ex-Offenders policy please click here INDCOR_
Chelmsford United Kingdom