- Collections Specialist Weston
- Stefanini Group in Weston, FL, United States
- jobs
- 1 month ago
jobs description
Details:
Job Description
Stefanini Group is hiring!
Stefanini is looking for Collections Specialist in Weston, FL (Hybrid work).
For quick Apply, please reach out to Harpreet Singh - call: 2485826498/ email: harpreet.singh@stefanini.com
Open for W2 candidates only!
Work Hours: M-F (40 hours) (9:00 AM - 5:30 PM)
Shift: 1st Shift – (Hybrid) -Tuesday, Wednesday, and Thursday In office, Monday, Friday from home
• The Finance Operational Admin (Collections) will make outbound calls to customers to resolve balances deemed past due by the Accounts Receivable (AR) system.
• The AR System will manage customer's accounts according to defined Strategies.
• The A/R Processor will use experience to identify customer's needs and provide solutions.
• Responsible for the follow up and timely completion of next action item according to the Strategy under which the account is managed.
• Contact assigned accounts for payments using the various methods defined by the Strategy under which the account is managed, communicate with accounts using system notifications.
• Responsible for proper documentation in the AR system.
• Must be able to analyze customer payment trends and make suggestions to mitigate account balances.
• Must have the ability to quickly review account history, payment, and credit information to articulate a resolution.
• Resolves payment delay issues, deductions, and cash application issues which the customer has communicated to the Company, which is either preventing payment or will result in a deduction.
• Provides communication to customers via telephone, computer, and written correspondence regarding account's status, and obtain payments or develops resolution plans up to and including payment.
• Supports inter-departmental initiatives to ensure that goals are met, make suggestions to improve collections effectiveness.
• Process customer payments and provide customer documentation as needed.
• Perform functions within established guidelines and release orders.
• Performs related duties as assigned.
Job Requirements
Details:
• Minimum of Associates Degree Preferred.
• Minimum of Five (5) years of business-to-business collections experience.
Knowledge Of:
Required Knowledge and Skills:
• Business English usage, spelling, grammar, and punctuation.
• Business and personal computer hardware and software applications.
• Collections with a high-volume transaction company.
• Must be proficient with Windows and Excel.
Skill In:
• Communicating clearly and concisely, both orally and in writing.
• Establishing and maintaining effective working relationships with others.
• Providing excellent customer service with both internal and external customers.
• Excellent analytical and problem-solving abilities with attention to detail.
• Excellent interpersonal skills, including verbal and written communication.
• Ability to work independently to achieve desired results.
Occasional:
Physical Requirements:
• Sitting for extended periods of time at workstation or mobile equipment.
Visual Acuity:
• Perform activities such as computer work, preparing and analyzing data, and extensive reading.
Working Environment:
• May be required to wear personal protective equipment (PPE) as needed on site visits (i.e. safety glasses, hearing protection, gloves, etc.).
Listed salary ranges may vary based on experience, qualifications, and local market. Also, some positions may include bonuses or other incentives.
Stefanini takes pride in hiring top talent and developing relationships with our future employees. Our talent acquisition teams will never make an offer of employment without having a phone conversation with you. Those face-to-face conversations will involve a description of the job for which you have applied. We also speak with you about the process including interviews and job offers.
About Stefanini Group:
The Stefanini Group is a global provider of offshore, onshore and near shore outsourcing, IT digital consulting, systems integration, application, and strategic staffing services to Fortune 1000 enterprises around the world. Our presence is in countries like the Americas, Europe, Africa, and Asia, and more than four hundred clients across a broad spectrum of markets, including financial services, manufacturing, telecommunications, chemical services, technology, public sector, and utilities. Stefanini is a CMM level 5, IT consulting company with a global presence. We are CMM Level 5 company.
Weston FL United States