Our prestigious client is seeking a Call Center Specialist to join their team in facilitating an efficient and customer-friendly tax season. If you have a knack for customer service and enjoy providing solutions, this could be an ideal role for you.Responsibilities:Manage large amounts of inbound and outbound calls in a timely manner, providing tax preparation support.Identify customers’ needs, clarify information, research every issue, and provide solutions or alternatives.Interact with customers to provide and process information in response to inquiries about products and services.Respond promptly to customer inquiries and ensure customer satisfaction.
Valley Center CA United States