- Vendor Analyst Farmers Branch
- Faygroup in Farmers Branch, TX, United States
- jobs
- 2 weeks ago
jobs description
The Fay Group originated in 2008, is a full-scale real estate services company that offers mortgage servicing, property renovations, business purpose lending, insurance, and more to homeowners, investors, and clients nationwide. Fay handles a wide range of mortgage loan solutions for prospective homeowners with varying credit histories and also offers to refinance for existing mortgages.
The Fay Group is made up of separate business units offering a complete range of home ownership products and services that provide customers with solutions to navigate the challenges of home ownership while helping them build toward their long-term financial goals.
We consider the people behind those mortgages and work hard to give them the best chance possible to stay in their homes.
Fay Cares!
The Fay-Constructive Foundation was established to fulfill the philanthropic mission of The Fay Group employees to serve the communities in which they live and work. Over 80% of employees across Fay, Constructive, and Gen Stone affiliate companies make voluntary contributions to the Foundation. Each quarter, their contributions are donated to organizations focused on improving education opportunities, combating poverty, and supporting military service members and first responders.
Come join us on our journey to serve our customers and be the leader in our industry! We are currently looking for a Vendor Analyst to join our team!
Reporting to VP, Vendor Management, the primary function of the Vendor Analyst is to monitor vendor compliance and the performance of third-party service providers. The Vendor Analyst oversees and coordinates the vendor management process. Responsibilities include but are not limited to, managing and developing performance scorecards, periodic vendor audits, analyzing reporting results, drafting and following up on remediation reports, and validating corrective action while meeting service level expectations at the individual, and company levels.
The Vendor Analyst ensures vendor reviews are performed and adhere to company policies, procedures, and directives pertaining to vendor oversight.
Additionally, this position reviews and assesses the vendor management model and program to identify cross-functional opportunities that enhance collaboration between Fay and its vendors, ultimately optimizing processes and maximizing operational efficiency.
What you will do for Fay:
• Perform periodic onsite and desktop vendor reviews utilizing structured information-gathering tools and processes
• Identify and assess levels of risk; detail and surface concerns to management
• Write, edit, and manage remediation reports for the periodic reviews ensuring the mitigation of risk from a third-party service provider perspective
• Create, edit, and manage vendor scorecards as they pertain to compliance, loss mitigation, collections, customer service, escrow, bankruptcy, payment processing, boarding and foreclosure
• Create and oversee planning for Annual Review Audits; serve as the liaison with the business and vendors to ensure procedures, policies, and training needs are identified and implemented per compliance and business initiatives within all Servicing Third Party Vendors
• Create proposals and recommendations for the development and enhancement of the review process, including researching and recommending the implementation of best practices
• Collaborate with various business and vendor managers across the organization to ensure adherence to company guidelines and practices
• Attend and present in interdepartmental meetings for annual vendor reviews
• Assess, prioritize, and respond to all specialized Review team request
• Prepare presentations on audit findings for business leadership and executives
• Maintain subject matter expertise in mortgage servicing to support the ability to manage Servicing vendors
• Develop domain knowledge of Fay’s business to include an understanding of organizational objectives
• Ensure compliance with Fay’s policies, processes, and practices. Successfully complete all department and company-required training
• May collaborate on projects within the department or cross-functionally
• Model Fay’s Values, Operating Principles,…
Farmers Branch TX United States