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jobs description


JOB TITLE: Tennis Professional – L1 FLSA Status: Non-Exempt

General Statement of Duties: Performs a variety of duties associated with the operation of the HRCA Tennis Program at the Tennis Pavilions and outdoor courts. Teaches on-court tennis programming including group and private lessons, drills, camps, and other tennis programs. Works in conjunctions with other tennis professionals and staff members to promote the tennis program and quality customer service. Supports the Tennis/Pickleball monitor desk model by providing information about on-court functions and needs.

Supervision Received: Works under the supervison of the Head Tennis/Pickleball Professional.

Supervision Exercised: None

Job Description

Examples of Duties: The following examples of duties are intended to be illustrative only and are not intended to be all inclusive.
• Implements Tennis Programs in line with the HRCA’s mission and values. Ensure programs and procedures are in compliance with the HRCA recreation program guidelines and the direction set by the Head Tennis/Pickleball Professional.
• Provides tennis programming including group and private, leagues, clinics, camps, tournaments, and socials as assigned.
• Role-models tennis professionalism in dress, teaching style and direct customer service. In conjunction with the Head Tennis/Pickleball Professional trains the Aids to display a professional appearance, proper on-court behavior, ball feeding techniques, as well as appropriate drills, games and consistency in teaching the various strokes.
• Supports the tennis desk functions. Provides information to clarify on-court functions, events, programs and fee collection; assists in the implementation of a customer service model that enhances positive communications and support for all customers, both internal and external.
• Ensure the safety of all tennis participants and staff members by implementing and monitoring procedures to meet safety guidelines/expectations.
• Take responsibility for safe use and maintenance of program equipment. Completes task to ensure that equipment is used properly and maintained.
• Performs related duties as assigned and required.

Physical and Environmental Standards: Will be working in both an outdoor and indoor environment. Indoor work is in a busy office where noise and interruptions prevail. Outdoor work can be performed in different types of conditions including, but not limited to heat, wind, cold, rain and snow. Must be able to run, walk, stand, climb, bend, kneel, stoop, reach and lift, push or pull. The ability to talk and hear via the telephone and through face-to-face communication is needed. Vision requirements include near and far acuity. Upper body strength is a requisite to lift/move a maximum of 40 pounds unassisted and 60 pounds with assistance.

Qualifications

Required Knowledge, Skills & Abilities: Must be 18 years of age or older. Knowledge of tennis programs including leagues, tournaments, lessons, development programs, clinics, camps and special events for participants of all ages. Knowledge of block time and tennis reservation systems. Knowledge of tennis desk procedures and customer service functions. Ability to organize, manage and direct multiple divisions and perform multiple tasks. Computer literate. Ability to effectively communicate, both verbal and written, with internal and external customers. USPTA Level 1 or PTR Professional certification Level 1 or better is required.

Must pass a pre-employment background check and drug screening.

Benefits: Benefits for part time employees include Paid Sick Leave, EAP (Employee Assistance Program), Tuition Reimbursement, Employee Discounts (30%) for Programs and Events, Referral Program, Recreation Center usage, 401k plus company match and Health Insurance, Telehealth and Flex Plans after one year if the minimum hours requirement is determined.

Education: High School diploma

Experience: Four to five years’ experience working with tennis programs.

Application Submittal Deadline

EOE
Highlands Ranch CO United States

salary-criteria

Apply - Tennis Professional - L1 Highlands Ranch