- Bilingual Parts Wholesale & Collision Specialist Ajax
- Volkswagen Group Canada Inc. in Ajax, ON , Canada
- jobs
- 1 month ago
jobs description
It’s more than a Career, it’s a Passion!
We love our cars, but it’s the people behind them who make them what they are. To build great cars, we need great people. That’s why Volkswagen Group Canada pays competitive salaries, offers fringe benefits, and provides unique opportunities for personal and professional growth. We encourage and reward initiative, creativity, teamwork and performance within a fast-paced, stimulating environment. And did we mention that there are really cool Volkswagen and Audi vehicles all over the place?
We are currently looking for a Bilingual Parts Wholesale & Collision Specialist at our Corporate Offices in Ajax, ON
This role will support VGCA’s Wholesale Program for both brands, also support VW & Audi Certified Collision Repair Program & Training. This will be achieved by providing leadership and coaching dealers and collision centres through virtual and/or in-person visits. This position will facilitate more Volkswagen Certified Collision Centres and maintain the 100% Audi Certified Collision Centres coverage and Audi Aluminium Certified programs supported by effective field representation.
This role will support the existing and upcoming Certified Collision facilities from a business and technical standpoint, assisting the Dealers and facilities through the Certification process. Also, balance the equally important need to increase Wholesale parts business in the participating VW & Audi dealers with Wholesale Co-op support, CRM activities & Leverage PROGI Collision parts price matching support to achieve higher dealer adoption and market share.
This role will also have a technical support aspect, assisting the VGCA Technical teams, when Certified Collision Centres, Dealers and/or external stakeholders, i.e.: Insurance Companies or Government Agencies require technical support. In addition, lead a 3rd party provider DEKRA by auditing Certified Collision Centres using Volkswagen and Audi Program Standards.
• * This is a hybrid – flex position.
Responsibilities:
• Support the Implementation of short, medium and long-term Wholesale activities to bring higher revenue to VGCA via the dealer network. While focus efforts on Collision & Mechanical parts
• Coach and support dealers to create promotions, discount structures and marketing initiatives, leverage available VGCA programs and incentives to increase mechanical parts sales.
• Motivate dealer staff and management to explore innovative approaches for parts sales opportunities, assist dealer through in-person field visits to the dealer wholesale clientele to assess client needs and to promote Genuine parts.
• Support the growth opportunities through implementation of Wholesale CRM activities via NITs (ASIQ) & other initiatives.
• Support e-commerce platform to implement a proper B2B platform with Wholesale dealers.
• Work with available KPI data and support the implementation and Business Development activities with Wholesale Dealer [CCRF]
• Effectively support the NORA Field Force tactical actions to achieve monthly objectives.
• Support the Canadian Certified Collision training facility to achieve 100% network coverage for both brands and maintain this level of coverage [including certification, scheduling, LMS, etc.
• Support VGCA’s Technical Teams, Dealers and/or external stakeholders, i.e.: Insurance Companies, Government Agencies when technical support is required
• Support DEKRA to audit Certified Collision Centers using VW and Audi Program Standards
• Assisting Dealers and Collison Centers through the Certification process, including assisting Dealers and Collison Centers sourcing the right equipment, receive required training and meet program standards.
• Support Dealers and Collison Centers on Technical issues and report to VGCA potential technical concerns.
Qualifications:
• College Degree in Automotive or Business and/or equivalent experience.
• 1+ years of equivalent work experience
• Strong knowledge in automotive and after sales business operations (OEM or Dealer)
• Bilingualism in French and English (verbal and written) is a requirement.
• Good understanding of the collision & wholesale industry
• Customer and Results Driven, Effective Communicator, Strong Team Player with positive win/win attitude.
• Strong organization skills and an ability to multi-task
• Solid knowledge of Excel & PowerPoint
• Good decision making and problem-solving skills.
• Passionate in crunching and analyzing big data.
• Highly collaborative and team oriented
• Strong time management and influencing skills.
• Good presentation, verbal, and written skills
• Fluency in French (verbal and written)
• Ability to assess risk and perform research.
Desired skills:
• Retail Experience in service and parts
• Ability to build rapport, earn credibility and effectively communicate with all levels of dealership/mechanical repair shops and collision centre employees.
• Familiar with Microsoft Access, PowerPoint, Think Cell or Business Intelligence Tools like Tableau
What you’ll get in return:
• A flexible and collaborative team dynamic
• Opportunities for development
• Opportunities to participate in exciting company events that give back to the community.
• Competitive employer paid benefits and overall compensation package.
• And much more!
Please note that we appreciate the interest of all candidates, however only those under consideration will be contacted.
Volkswagen Group Canada Inc. is committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, family status, gender identity, gender expression, national origin, age, disability or any other characteristic protected by federal, or local laws.
Volkswagen Group Canada Inc. is committed to providing accommodations for people with disabilities including during the application process. If you require an accommodation because of a disability, we will work with you to determine what reasonable accommodation may be available to meet your needs whether it be as an applicant or an employee. Applicants need to make their needs known in advance. If you are selected for an interview and require an accommodation, you are encouraged to advise the Recruiter who will consult with you to determine an appropriate and reasonable accommodation.
Ajax ON Canada