Job Requirements
Job Title: Front Desk Executive
Location: Bhaktivedanta Hospital & Research Institute, Mira Bhayandar, Maharashtra
Salary: ₹15,000 - ₹25,000 per month (based on experience)
Qualification: Graduation in any field
Work Experience: Minimum 1-2 years in a front desk or administrative role, preferably in a healthcare setting
Job Description:
Bhaktivedanta Hospital & Research Institute in Mira Bhayandar, Maharashtra, is looking for a highly motivated and professional Front Desk Executive to join our team. As the first point of contact for patients and visitors, you will play a crucial role in ensuring smooth front desk operations and providing excellent customer service. You will be responsible for handling patient registrations, managing appointments, addressing queries, and coordinating with various hospital departments. The ideal candidate should have excellent communication skills, a strong understanding of administrative tasks, and the ability to multitask in a fast-paced hospital environment.
This is a great opportunity to grow in the healthcare sector and be part of an organization that values patient care and professional development. If you have a positive attitude, are detail-oriented, and enjoy interacting with people, Bhaktivedanta Hospital & Research Institute could be the perfect place for you!
Responsibilities:
• Greeting patients and visitors: Serve as the first point of contact for patients, visitors, and staff at Bhaktivedanta Hospital & Research Institute, providing a warm and friendly welcome.
• Patient registration: Collect and update accurate patient information, ensuring that all personal and medical records are maintained properly.
• Appointment scheduling: Manage appointments efficiently for patients, ensuring convenience and minimizing waiting times at Bhaktivedanta Hospital & Research Institute.
• Answering queries: Address patient and visitor queries both in person and over the phone, providing timely and accurate information regarding services, schedules, and departments.
• Billing and payment collection: Assist in handling payments and issuing receipts for services provided, ensuring accuracy in billing information.
• Maintaining records: Keep detailed records of patients' medical history and ensure that all files are securely stored according to hospital policies.
• Coordination with departments: Liaise with the nursing staff, pharmacy, and other hospital departments to ensure that patient needs are met efficiently.
• Administrative support: Provide general administrative assistance, including managing office supplies, faxing, and photocopying when needed.
• Report issues: Report any operational issues or incidents to the relevant department for timely resolution.
• Adherence to policies: Follow all hospital policies and maintain patient confidentiality as per hospital standards at Bhaktivedanta Hospital & Research Institute.
Requirements:
• Bachelor’s degree in any field; experience in healthcare will be an advantage.
• Minimum 1-2 years of experience in a front desk or administrative role, preferably in a healthcare or hospital setting at Bhaktivedanta Hospital & Research Institute.
• Excellent verbal and written communication skills.
• Strong organizational skills and the ability to multitask in a busy environment.
• Proficiency in using hospital management software and basic computer skills (MS Office).
• Knowledge of medical terminology will be an added advantage.
• Ability to maintain a calm and professional demeanor, even during busy periods.
• Attention to detail and accuracy in managing patient records and appointments at Bhaktivedanta Hospital & Research Institute.
Benefits:
• Competitive salary package with benefits, including health insurance and paid leave, offered by Bhaktivedanta Hospital & Research Institute.
• Opportunities for career growth and continuous learning in a leading healthcare institution at Bhaktivedanta Hospital & Research Institute.
• A positive and collaborative work environment with a focus on employee wellbeing and patient care.
Join the dedicated team at Bhaktivedanta Hospital & Research Institute in Mira Bhayandar, Maharashtra, and be part of a hospital that values patient care and professional growth. Apply today!
Mira Bhayandar Maharashtra India