jobs description

About the Team

DashMart is a rapidly growing business vertical within DoorDash, that operates micro-fulfillment centers throughout the United States. We offer fresh & local groceries and household essential items to our customers, and do so reliably and rapidly. The SiteOps Enablement team supports DashMart ventures by managing organizational change and communications, standardizing operations processes, providing best-in-class training, and empowering our Local Ops Leaders and Operators.

About the Role

We're seeking an experienced Change Project Manager to join our team. As a member of our Change team, you'll contribute to the successful implementation of projects and foster a culture of change. You'll manage medium to large projects or segments of more complex projects throughout their development lifecycle. These projects may span multiple divisions and impact various lines of business.

This role will primarily be remote with the expectation that you may need to travel up to 30% to work alongside local operations. You will report to the Sr. Manager of SiteOps Enablement within our DashMart New Business Verticals organization.

You’re excited about this opportunity because you will…

• Own the execution: Drive the growth and strategy of our evolving Change Management initiatives, ensuring their effectiveness across all stages.
• Lead from the Front: Develop and build quality Change Management strategies that can excel in both in-person and remote environments.
• Oversee the DashMart Change Management initiatives: Guide and support their endeavors.
• Focus on key priorities: Set clear direction for the implementation of the 2024-2025 change roadmap, supporting cross-functional team initiatives.
• Develop and Implement: Create KPIs to measure the effectiveness of escalation processes and drive continuous improvement.
• Help Improve Operations: Utilize insights from experimental data to develop actionable recommendations for optimizing operational efficiency.
• Dream big, execute bigger: Be bold and innovative, leading the charge on implementing our most ambitious initiatives, from new workflows to transformative change processes.

We're excited about you because…

• You're self-motivated, positive, and a team player: You work well with others, bringing a great attitude to your work each day.
• You're scrappy: You are willing to do whatever it takes to get the job done, whether it's digging into a new process or helping troubleshoot a technical issue.
• You're a proven leader: You are a servant leader with a high EQ, adept at building relationships and leading from the front.
• You’re a teacher: You have conducted training and succeeded in high-performance cultures such as tech, retail, restaurant, or warehouse environments.
• You're organized and data-focused: Proficient in Google Docs and Google Sheets, you are a data-driven decision maker.
• You are a strategic thinker: You love thinking about new opportunities or process improvement potential.

Why You'll Love Working at DoorDash

• We are leaders: Leadership is not limited to our management team; it's something everyone at DoorDash embraces.
• We are doers: We believe the only way to predict the future is to build it.
• We are learning: We're not afraid to dig in and uncover the truth.
• We are customer obsessed: Our mission is to grow and empower local economies.
• We are all DoorDash: The magic of DoorDash is our people, together making our inspiring goals attainable.
• We offer comprehensive benefits including medical, dental, vision, life & disability coverage, 401k, transit and parking benefits, fertility coverage, $75 USD monthly wellness reimbursement, and unlimited vacation/sick day policy.

About You

Minimum Qualifications:

• 5+ years of experience in business and people management, strategy, and operations within a relevant field.
• Proven track record of leading change management initiatives in industries such as grocery, warehouse management, or retail.
• Experience leveraging change methodologies such as ADKAR.
• Strong ownership mentality and a commitment to driving results.
• Proficiency in using spreadsheets and other data analysis tools.
• Exceptional attention to detail and organizational skills.
• Excellent written and verbal communication abilities.

Preferred Qualifications:

• Experience in project management, continuous improvement, and industry-specific certifications.
• Deep understanding of industry trends, regulations, and best practices.

#J-18808-Ljbffr
San Francisco CA United States

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