jobs description

Sonsoft, Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services.

Job Description

• At least 2 years of experience in creating requirement specifications based on Architecture/Design/Detailing of Processes.
• At least 2 years of experience in conducting JAD sessions, Requirement Workshops.
• At least 2 years of experience in Microsoft Dynamics CRM, Marketing, Dynamics CRM Service Management and Dynamics CRM Configuration.
• Hands on Dynamics CRM implementation experience. Should have worked on a minimum of one CRM migration project and one end-to-end implementation project. Minimum one project in CRM 2015 or CRM.
• Have managed configuration of MSCRM modules and be able to liaise with customer teams to glean relevant information through discussions and dialogue.
• Ability to work with a culturally diverse group and adopt different styles as needed.
• Able to plan work for self and team, effectively representing them through planning tools.
• Is able to leverage industry experience and MSCRM skills to engage with customer’s business leads, work with them, and guide the project into effective solutions.
• Validate/review complex deployment solutions and framework and create the blueprint for large deployment solutions to meet functional (Application, domain, industry) challenges in deployment.
• Leads customer discussions with customer SME and stakeholders to provide technical differentiation to the relationship.
• Understanding of production support processes, support metrics and reporting, SLA driven ticket resolution mechanisms.
• Excellent background on MSCRM 4.0 to 2015 , with multiple projects, especially in a complex multiple system landscape.
• Deep experience in implementing multiple modules of MSCRM.
• Understands and is able to articulate best practices related to application enhancements/customizations, integration with other applications.

Qualifications

• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• At least 4 years of experience with Information Technology.

Additional Information

U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.

Note:

• This is a Full-Time Permanent job opportunity.
• Only U.S. Citizens, Green Card Holders, GC-EAD, H4-EAD & L2-EAD can apply.
• No OPT-EAD, TN Visa & H1B Consultants please.
• Please mention your Visa Status in your email or resume .

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Norwood MA United States

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