jobs description

Join Our Team: Do Meaningful Work and Improve People’s Lives

Our purpose, to improve customers’ lives by making healthcare work better, is far from ordinary. And so are our employees. Working at Premera means you have the opportunity to drive real change by transforming healthcare.

To better serve our customers, we’re creating a culture that promotes employee growth, collaborative innovation, and inspired leadership.

Forbes ranked Premera among America’s 2023 Best Midsize Employers because we are committed to creating an environment where employees can do their best work and where best-in-class talent comes, stays, and thrives!

The Sr User Experience Designer will define and drive the user experience for Premera’s digital products. Work closely with a cross-functional team as the champion of the end user, driving change with evidence-based design. Develop systems and process improvements and evangelize them throughout the design organization. Go beyond best practices to uncover novel, unexpected, workable solutions that increase user performance. Lead solutions for product areas and connect those to a broader product vision. Understand how products drive towards business goals and develop innovative ideas to meet those goals. Mentor and help develop junior designers.

What you will do:

1. Perform the end-to-end design process from low-fidelity sketches and user flows, wireframes and prototypes, through to pixel-perfect comps.
2. Demonstrate fluency in capabilities and conventions of the platform you're designing for. Evangelize user experience best practice, design work, and design rationale with stakeholders and help inform product decision-making.
3. Design digital experiences to support customer experience success metrics defined by stakeholders. Identify metrics to measure design success and work with analytics to track them.
4. Partner with design research at all phases of the design process.
5. Collaborate with other designers, design researchers, design management, product management, and software developers.
6. Contribute to the maintenance and evolution of a library of design patterns for the Premera brand.
7. Represent Premera UX at public events.
8. Mentor junior designers through cross training, critique, and consultation.
9. Work closely with development team to ensure that the finished product aligns closely with original designs and maintains a high standard of quality.
10. Other duties as assigned.

What you will bring:

1. A Bachelor’s degree in Human Centered Design or equivalent experience (Required).
2. Eight (8) or more years’ experience in user experience design (Required).
3. Experience designing user experience for a highly regulated industry.
4. Experience working with Lean, Agile, and/or Extreme Programming engineering teams.
5. Experience as a mentor to junior designers and design interns.
6. Portfolio samples showing exceptional skill in typography, visual design, and/or interaction design.

What we offer:

1. Medical, vision and dental coverage.
2. Life and disability insurance.
3. Retirement programs (401K employer match and pension plan).
4. Wellness incentives, onsite services, a discount program and more.
5. Tuition assistance for undergraduate and graduate degrees.
6. Generous Paid Time Off to reenergize.
7. Free parking.

Equal employment opportunity/affirmative action:

Premera is an equal opportunity/affirmative action employer. Premera seeks to attract and retain the most qualified individuals without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, gender or gender identity, sexual orientation, genetic information or any other protected characteristic under applicable law.

If you need an accommodation to apply online for positions at Premera, please contact Premera Human Resources via email at or via phone at 425-918-4785.

The pay for this role will vary based on a range of factors including, but not limited to, a candidate’s geographic location, market conditions, and specific skills and experience.

National Salary Range: $82,700.00 - $140,700.00

National Plus Salary Range: $93,500.00 - $159,000.00

National Plus salary range is used in higher cost of labor markets including Western Washington and Alaska.

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Mountlake Terrace WA United States

salary-criteria

Apply - User Experience Designer, Senior