jobs description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

About the location: Luxurious mountain lodge in the heart of the American West. Nestled in a verdant mountain valley, Five-Star Four Seasons Resort and Residences Jackson Hole is surrounded by some of America’s most rugged peaks, celebrated ski runs and wildlife in nearby Grand Teton National Park. Adventure for every season awaits, complemented by luxurious guest rooms and onsite amenities.

Westbank Grill & Ascent Lounge General Manager

Four Seasons Resort and Residences Jackson Hole is looking for a Westbank Grill & Ascent Lounge General Manager who shares a passion for excellence and who infuses enthusiasm into everything they do. The General Manager must maintain and control a high level of guest service achieved by ensuring consistent and thoughtful service, demonstrated by the staff. This is an exciting opportunity to lead a full-scale renovation of the current restaurant into a Chophouse concept in the spring of 2025!

Responsibilities

• Select, train, evaluate, lead, motivate, coach, and discipline employees and managers in the hotel’s restaurants and lounges to ensure that established cultural and core standards are met; short & long-range strategic planning for respective outlet operation.
• The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, group contacts and new patrons.
• Describe and ensure quality of all food items, ingredients, and preparation methods, as well as provide knowledge of wine and spirits in an elegantly appointed environment dedicated to an attentive and distinctive experience for our Fine Dining Operations, while following and maintaining all local, state, and federal laws relating to alcohol service and consumption.
• The ability to work closely with the Director of Food & Beverage, Executive Chef and Sous Chefs to design effective menus, wine list options while ensuring excellent product quality at a fair price and attend regular operational meetings to ensure effective coordination and cooperation between departments.
• Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory control while focusing on creative revenue generation solutions to maximize profit.

Preferred Qualifications and Skills

• College degree preferably specializing in hotel/restaurant management or equivalent experience is required.
• Three to five years previous experience in multiple food & beverage department head positions.
• Applicants are highly recommended to have a minimum of 5 years of experience in Finance Management.
• Requires a working knowledge of division operations as well as Four Seasons cultural and core standards, policies, and standard operating procedures.
• Successful candidate must possess legal work authorization in the United States.

Benefits!

• Discounted housing available.
• Complimentary room nights around the world.
• Medical, dental and vision insurance for you and your family.
• 5 Weeks PTO.
• Retail, spa and F&B discounts.
• Free Employee Cafeteria meals.
• Free uniform dry cleaning.
• Discounted/transferable ski passes.
• Free ski storage.

We look forward to receiving your application!

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.

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WY United States

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Apply - Westbank Grill & Ascent Lounge General Manager