jobs description
Director, Technical Product Management - Salesforce
Salesforce Director of Technical Product Management
Permanent, Direct Hire to Client
Location: Remote with (at most) quarterly travel as needed to Kansas City, MO
Apex Systems is working with a financial services technology solutions client to find a skilled Salesforce professional who can push their migration from PeopleSoft CRM to Salesforce across the finish line.
Technical Environment
- Salesforce Service Cloud
- Salesforce back end for a customer-facing Portal
- Considering using Salesforce for billing in the future
- Mulesoft (another team)
Job#: 2040155
Job Description:
What you'll be responsible for:
- Directs a comprehensive product strategy from product conception and definition through end of life.
- Directs those involved in the design, modification and evaluation of all phases of a specific product or group of products from product definition and planning through implementation and release.
- Functions as a central resource with design, development, quality assurance, marketing and implementation as the software product(s) move through their lifecycle.
- Creates and maintains the product/vision roadmap.
- Contributes technical expertise to the sales process and the development of effective marketing plans/campaigns.
- Oversees alpha and beta program definition and coordinates execution.
- Formulates and executes long-term plans for cost/profit control.
- Promotes use of new technologies and industry-leading trends.
- Provides direction, control and mentoring for Technical Product Managers under direction.
- Completes people management functions including goal setting, performance appraisals, P&L management, budgeting, etc.
- May oversee Project Management Office (PMO) activities.
- May oversee annual Enhancement Submission Process (ESP).
- May perform other job duties as assigned.
Requirements
- This person must be a general Salesforce SME (5+ years in Salesforce)
- Must come from a technical background
- Must have experience in Salesforce implementations (enterprise side) (client side is OK)
- Mentor and lead
- Not an ivory tower Director; this person must be able to roll up his sleeves and dive into user stories and help with design work
- Needs to be able to communicate effectively, including presenting to the Corporate Leadership Team
- Must have people management experience
- Understand Salesforce Security
Duties
- Manage the Roadmap
- Lead/Mentor the team
- Evangelize Salesforce and drive adoption
- Help gather and clarify requirements/user stories
- Work with the Solutions Architect to interface with Stakeholders for design work
- Present to Corporate Leadership
- People management over 2 Managers and a Product Owner. They may take over the Admins, as well.
What you'll need to have:
- Minimum of 10 years of experience in enterprise IT product management or architecture related to CRM.
- Must have 6 years of experience with Enterprise platforms, such as: Salesforce or ServiceNow or similar platforms.
- Must have 5 years of experience as a manager or director
- Must be able to travel up to 10% for internal and external business unit and stakeholder meetings.
What would be nice for you to have:
- Bachelors degree or higher.
- Experience with Copado, or similar Salesforce deployment tools.
- Experience with DevOps.
- Experience with Zero or Low Code Environments.
- Experience with Agile principles.
- Agile and/or project management certifications.
- Experience in the financial services industry.
- Salesforce-related certifications.
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law.
Employee Type:
FullTime
Remote:
Yes
Job Type:
Applications and Data Management
#J-18808-Ljbffr
Allen TX United States
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