Job SummaryJob Type: Full-TimeSalary: $15.00 – $18.00 per hourWorking Hours: 40 hours per weekCompany: AmazonLocation: Montgomery, AlabamaBenefits: Health Insurance, Dental Insurance, Paid Training, Paid Vacations, 401(k) Plan, Employee DiscountsDescriptionAmazon is seeking a motivated and customer-focused individual to join our team as a Customer Service Representative at our Mont...gomery, Alabama location. This entry-level position is perfect for those who are eager to start a career in customer service and thrive in a dynamic, fast-paced environment.Requirements• High school diploma or equivalent• Excellent communication skills, both verbal and written• Basic computer skills including familiarity with Microsoft Office• Strong problem-solving abilities• Ability to work in a team-oriented environment• Positive attitude and a willingness to learnResponsibilities• Provide exceptional customer service by responding to inquiries and resolving issues via phone, email, or chat• Document and update customer records based on interactions• Assist customers with product questions, order placement, and troubleshooting• Follow up on customer interactions to ensure satisfaction• Collaborate with team members to ensure a consistent and high-quality customer experience• Meet performance metrics related to customer satisfaction, response time, and accuracyBenefits• Health Insurance• Dental Insurance• Paid Training• Paid Vacations• 401(k) Plan• Employee DiscountsEducational QualificationsHigh school diploma or equivalent is required. Some college experience is advantageous but not mandatory.ExperienceNo prior experience is required for this entry-level position. However, previous experience in customer service, retail, or a related field is a plus.Company OverviewAmazon is a global leader in e-commerce and cloud computing, dedicated to delivering an unparalleled customer experience. We are committed to fostering a diverse and inclusive workplace where everyone feels valued and empowered to succeed. Join our team and be a part of a company that is constantly innovating and making a difference in the world.Apply today to start your journey with Amazon and become a valued member of our customer service team in Montgomery, Alabama.Apply For This Job
Montgomery AL United States