- Medical Office Associate - Benner Pike State College
- Penn State Health in State College, PA, United States
- jobs
- 1 month ago
jobs description
**Overview:** We are seeking a Medical Office Associate to provide front office support to our team. As a Medical Office Associate, you will be responsible for providing exceptional patient care and ensuring that our patients receive the highest level of service. **Responsibilities:**
• Utilize working knowledge of patient scheduling system to include scheduling, check-in, cancellations, request (wait) list, per policy and guidelines, and provides appropriate information/directions. * Registers (or verifies registration of) patients and ensures information is current and accurate. * Collects insurance copayments and other outstanding balances per policy. * Answers telephone in a timely and polite manner. Obtains signatures on required forms (HIPAA, Consent to Treat, etc.) Performs check out functions including charge entry, scheduling of appointments, providing patient visit summaries, requisitions, and educational materials to patient. * Composes professional, concise eMessages related to patient care needs. * Generates patient letters, and manages other patient correspondence as required. * Monitors task lists, eMessage pools, and voice mail lines per guidelines. **Qualifications:**
• High School Diploma or equivalent required
• *Benefits:**
• Penn State Health offers an exceptional benefits package including medical, dental and vision with no waiting period as well as a Total Rewards Program that highlights a few of the many additional offerings below:
+ _Be Well_ with Employee Wellness Programs, and Fitness Discounts (University Fitness Center, Peloton). + _Be Balanced_ with Generous Paid Time Off, Personal Time, and Paid Parental Leave. + _Be Secured_ with Retirement, Extended Illness Bank, Life Insurance, and Identity Theft Protection. + _Be Rewarded_ with Competitive Pay, Tuition Reimbursement, and PAWS UP employee recognition program. + _Be Supported_ by the HR Solution Center, Learning and Organizational Development and Virtual Benefits Orientation, Employee Exclusive Concierge Service for scheduling
State College PA United States