Restaurant DistrictManager
People, Hospitality, Integrity - this is what Capstone Restaurant Group is all about!
Peopleare what drives the Capstone Restaurant Group. The Capstone Restaurant Group strives to reach the top of the restaurant and hospitality industry- the "Capstone". Without good people, we will not succeed. We are always searching for talented Team Members that are interested in growing with us and are excited to provide our guests greathospitality, every visit, every experience. Notice we said, hospitality and not service. Why?? We want something higher and better for our teams and guests that visit us.Integrity, in who we are, and how we operate. We are going to be honest with our team and our guests. We will be fair and consistent with everyone. It is simple - do the right thing.
We are an equal opportunity employer who takes pride in our diverse workforce. If you thrive in a fast-paced environment, where hard work and success is rewarded, we want to talk to you!
To learn more about Capstone Restaurants, go to www.capstonerestaurants.com. To learn more about the Hardee's and Carl's Jr. Franchise, go to www.hardees.comor www.carlsjr.com.
SUMMARY OF POSITION: The District Manager isaccountable for the performance of the Restaurant Management Teams in thedistrict. The District Manager ensures that each Restaurant Management Team is performingtheir job responsibilities and meeting expectations in all areas of their jobdescriptions.
ESSENTIAL DUTIES:
Ensures all Team Members in the District are trained, motivated andempowered to deliver total Guest satisfaction.
Evaluates each restaurant's QSC standards. Provides regularfeedback and coaching on improvement; conducts periodic inspections of therestaurant.
Communicates all customer comments and concerns to the appropriateRestaurant Manager; follows up to ensure they are handled in a timely andeffective way.
Ensures all General Managers and GMITs receive appropriateorientation, training and development opportunities.
Trains, coaches and provides regular performance feedback (positiveand corrective) to motivate and improve the performance of all Team Members.
Evaluates overall performance of General Managers and GMITs basedon clearly communicated standards and expectations.
Provides appropriate and effective counseling and/or discipline.
Provides effective training and follow-up of new products, programsand changes.
Actively recruits new General Managers and GMITs; ensures TeamMembers are prepared for promotion. Matches the skills and abilities ofmanagement to the needs of the restaurants to maximize results.
Analyzes business performance; initiates appropriate correctiveactions when deviations occur from financial expectations.
Supports company-wide marketing programs; evaluates localrestaurant marketing strategies developed by the Marketing Department.
Ensures that business and personnel practices are within the lawand consistent with company policies and procedures.
Serves as a role model and sets a positive example for the entireteam in all aspects of business and personnel management.
Negotiates vendor contracts for the districts; follows companyapproval process for contracts.
Upholds company food safety, food handling and sanitationrequirements, to ensure the health and safety of our Guests and Team Members.
PHYSICAL REQUIREMENTS:
Stand for longperiods of time.
Must be a minimumof 18 years old emancipated minor with documentation.
Work around hightemperatures
Work around othersin close quarters.
Move throughoutthe restaurant and observe restaurant operations and Team Member workperformance.
Able to lift up to50 pounds comfortably.
Work with variouscleaning products.
Perform job at a continuoushigh pace, under pressure, while maintaining quality & speed standards.
EXPERIENCE:
7-10 years previous restaurant experience required
3-5 years in management positions (preferably multi-unit restaurantexperience including full-service, fast food or convenience)
Financial planning aptitude including planning, budgeting,scheduling and P & L management
KNOWLEDGE, SKILLS, AND ABILITY:
Valid Driver'sLicense
Stronginterpersonal skills.
Ability to workwith others as a team
Ability to meetperformance standards
Ability to takeinitiative and solve problems
What more could you ask for?
Competitive salary withan aggressive bonus plan
Car and PhoneAllowance
Health, Dental, Life,Disability and Vision Insurance
401k
Tuition Reimbursement
Paid Time Off
Family atmospherewith a great work/life balance
Opportunity to learnand grow
Note: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications with the job.
Capstone Restaurant Group is an equal opportunity employer.
I understand and acknowledge that Capstone Restaurant Group is an independently owned and operated franchisee of Carl's Jr. Restaurants LLC and Hardee's Restaurants LLC and, if I am hired Capstone Restaurant Group will be my employer, not Carl's Jr. Restaurants or Hardee's Restaurants. Further I understand and acknowledge that Capstone Restaurant Group LLC is not acting as an agent for Carl's Jr. Restaurants, Hardee's Restaurants or any of its affiliates.
Lake St Louis MO United States