- Call support-WFH TIJUANA/ROSARITO BAJA CALIFORNIA
- Integon Service Co. in Tijuana, Baja California, Mexico
- jobs
- 1 month ago
jobs description
Call Support
BE ABLE TO WORK FROM HOME AFTER 6 MONTHS ON SITE
MUST RESIDE IN TIJUANA OR ROSARITO BAJA CALIFORNIA
MUST BE FULLY BILINGUAL IN ENGLISH/SPANISH
Weekly Pay: $6,000 Before Taxes Requirements:
Weekly payment
Full IMSS coverage
Life insurance
Savings bank
Saving Fund
Fonacot
Funeral expenses insurance
Food vouchers ($303.99 MXN)
Seize this opportunity for a fulfilling career at Integon!
Job Type: Full-time
After Taxes taking home it will be around $5,000
For more details, feel free to call me at 664-628-0534 ask for Felix Castillo
Walkins are welcome
We are located on :
P.º de los Héroes 9539, Zona Urbana Rio Tijuana, 22010 Tijuana, B.C., México
Job Summary:
Our call support associates help customers solve various roadside problems, which could considerably impact their personal or professional lives. Every customer that calls needs our assistance immediately. They may be in a dangerous situation, experience bad weather, or about to miss an important... appointment. This position is primarily responsible for contacting roadside assistance service providers and securing service for our customers.
In this role, you work with a sense of urgency and professionalism to ensure that a roadside service provider is dispatched effectively and efficiently, avoiding any unnecessary delays in rescuing the customer and meeting their expectations.
:
· Employ probing questions and actively listen to customer issues or questions, showing interest and compassion and displaying empathy for the caller’s situation.
· Resolve routine, complex, and unique questions/issues.
· Ensure facilitation of first call resolution and customer satisfaction
· Acquire service providers and provide information to enable a fast, efficient rescue
· Provide high level of service
· Strong empathy skills and a ‘heart’ for helping others
· Strong English proficiency
· Excellent level of communication skills (both written and verbal)
· Excellent computer skills, including typing proficiency and multi-tasking between online applications
· Flexible and adaptable to business requirements for changes needed to service the customer
· Apply good use of time management skills
· Ability to prioritize and multi-task
Job Type: Full-time
Pay: From $6,000.00 per week
Application Question(s):
• What is your level of English both written and spoken?
• This job requires you to be in Tijuana or Rosarito. Where do you live?
Experience:
• Customer Service: 1 year (Preferred)
Work Location: In person
Tijuana Baja California Mexico