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  • 1 week ago

jobs description

Our team in Malaga continues to grow and we are looking for Dutch speakers with a passion for customer service. If you are confident on the phone, working with emails and with CHAT then this is a great opportunity to join our hard-working team.

In the role of Advisor, you will be dealing with inbound and outbound calls to existing customers - helping them with their questions about orders and products, in doing so you will contribute to achieving the goals set by the client.

A big part of your job is to make sure the customer receives a world-class service and to establish and build long-term relationships with customers.

You will work in our new spacious office in Benalmádena-Málaga where you will become a part of the Webhelp family. As our new colleague, you will experience a professional work environment focusing on unity, development, and diversity.

General Tasks :

Supporting and answering incoming calls

Supporting and answer questions via chat

Answer queries on social... media platforms

Ongoing focus on providing great customer experiences in every customer contact including a focus on constant improvement of our customer measurements such as customer satisfaction

Follow processes and procedures laid out within the project

Work together as a core unit and reach the goal set

About you :

You have native level Dutch language skills

You are fluent in English

You have strong writing skills

You are computer literate and able to work with more than one system at the same time

We Offer :

A legal Spanish contract permanent - from day one.

Opportunity to develop your career

Attractive salary conditions

Support with relocation costs when applicable

Paid training

A modern and open office

Regular employee events and incentives

Paid vacations (4 week + 4 days / calendar year)

Working hours : 08 : 00-21 : 00 Monday-Friday / 09 : 00-1700 Saturday / 11 : 00-17 : 00 Sunday - 2 weekends per month off.

WebHEALTH programme initiatives

If you recognize yourself in the description above and you want to be part of our team, send in your CV (in English) with your experiences and skills today.

START : Summer 2022

LOCATION : Malaga, Benalmádena

EMPLOYMENT TYPE : Full-time (39 hours / week)

Webhelp is a multinational Business Process Outsourcing company with its head office in Paris, France, that is making business more human for the world’s most exciting brands.

By choosing Webhelp, you will be part of a community of over 100'000 game-changers from more than 190 locations, speaking more than 80 languages in 50+ countries.

Join us at Webhelp you will have the opportunity to be part of a multicultural team, a fast-paced environment, and a diverse pool of engaging projects for some of the most progressive brands worldwide.

More information can be found at www.webhelp.com

Non-discrimination : Webhelp sees diversity as a resource and encourages all regardless of gender, age, religion, ethnic origin to seek employment with us

Benalmádena Spain


Apply - Dutch speaking Advisors for Specsavers project Benalmádena