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jobs description

Job Title: SAP Key User Specialist

Location: Greer, SC 29651 United States...

Duration: 3 Months

Position Purpose/Scope
• Supports and engages in the development of Plant Spartanburg detailed business concept.
• Supports in ensuring execution of the software systems and material flow in Spartanburg to support Production and Logistics, with regards to material flow and inventory control.
• Troubleshoots, identify root causes (process, hardware, and/or software), and resolves issues, as necessary. Supports areas by leading transformation activities and facilitating improvements in the optimization of processes within existing production systems.
• Introduces and develops shop floor processes which are delivered in a structured VPS (Value-Added Production System) approach setting a centralized standard.
• Increases production efficiency, reliability and stability support of production teams and solution of problems.

Position Responsibilities/Accountabilities
• List the major duties/accountabilities to achieve the position's key objectives.
• Monitors production WIP's to ensure continuous flow and smooth transition of inventory to meet sequence, throughput and volume goals.
• Monitors and controls the internal production processes for all Plant Spartanburg coordination processes using SAP IM/WM software controlling systems.
• Monitors Plant Spartanburg replenishment systems and interfaces with telegrams between PLC's and SAP.
• Monitors various inventory reports in SAP.
• Monitors KPIs and takes action to improve results through communication and escalation to responsible party and/or process/system improvements.
• Ensures compliance with coordination processes, Plant Spartanburg targets, and Global requirements.
• Coordination key user responsible for work instructions development/accuracy, UAT (user acceptance testing), training end-users, approving systems access, and managing business change requirements.
• Solves inbound/outbound inventory flow in dispositive and operative material flow.
• Serves as technical contact for second level (3rd Party) and third level (IT) support for incidents related to problem solving and/or change management.
• Maintains accurate master data in SAP software systems.
• Steers future development and implements activities related to Plant Spartanburg replenishment systems- In terms of new requirements and enhancement needs.
• Develops and sustains effective working relationships with all Manufacturing technologies and management teams to insure Spartanburg uptime and volume targets.
• Acts as a proxy for other physical coordination systems experts in their absence.
• Ensures that SAP IM/WM software systems activities and strategies are aligned to support Plant Spartanburg goals and targets.
• Ensures data accuracy (error codes, inventory, log files, control cycles, etc.) through audits and resolves discrepancies as required.
• Recognizes errors, identifies root causes and problems. Resolves errors and faults of the Hardware/Software by working with ESA and IT.
• Leads physical coordination regarding systems testing (UATs), systems development, troubleshooting, and structure changes (PLC), and responsible for go-live checks/changes.
• Physical coordination "key-user" responsible for work instruction development/accuracy, training other users and end-users, approving systems access including profiling, and managing business change requirements.
• Serves as project manager for small-medium sized projects overseeing resources assigned, conduct status meetings, and effectively communicates the project status to stakeholders and process partners as delegated by manager.
• Develops project plans, administers the change control processes, and ensures that tasks are completed on time and within budget.
• Prepares business process mapping and function design.
• Translates high level business requirements into functional specifications for IT development.
• Drives, steers, and/or facilitates problem-solving activities and methods across areas of responsibility.
• Implements strategic targets in the production process about new technologies, innovations, business optimizations using Continuous Improvement principles.
• Optimizes process by identifying and eliminating waste within the process.
• Introduces new process ideas generated from benchmarks and other best practices.
• Analyzes process or system failures to determine root cause and implements countermeasures.
• Performs other duties as assigned by operations supervisor.

Position Competencies

• BA/BS, preferably in Inventory Control, Business, Computer Science, Information Technology, Engineering or a technical area or related field, or 4+ years equivalent experience in a manufacturing coordination function.

• 4+ years' experience in a coordination key user function to preferably include material flow management, SAP WM, parts ordering, goods receiving, or demand/consumption.
• 2+ years' experience in SAP systems, planning, analyzing, troubleshooting, testing, development, and application/system changes.
• 2+ years Continuous improvement, lean manufacturing, process/system optimization, process efficiencies, 6S, waste reduction, and workshop facilitation.
• 2+ years' experience working in a collaborative, collaborative environment.
• Experience in leading projects.

• Basic = less than 1 year of experience/training needed; Intermediate = 1 3 years of experience/some training may be needed; Advanced = 3-5 years' experience/no training needed; Expert = 5+ years' experience/able to train others.
• 3+ years computer skills (Microsoft Office) with emphasis on Excel and Word.
• 3+ years of critical thinking skills.
• 2+ years knowledge of manufacturing/coordination processes.
• 3+ years knowledge of SAP warehouse management.
• 3+ years knowledge in material flow to include SAP basics.
• Basic German, Spanish and Chinese a plus.
• Basic 1 year communication/people skills
Greer SC United States


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