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  • jobs
  • 1 week ago

jobs description

We are looking for an experienced Director of Rooms to be assigned to our hotel in Hurghada, Egypt, within Coral Group Hotels. This position is responsible for managing and coordinating guest relations, front office and housekeeping operations.

QUALIFICATIONS
• Graduated from tourism and hotel management departments of universities,
• 5+ years of experience in hotel management,
• Strong leadership and management skills,
• Strong communication and interpersonal skills,
• A passion for the hospitality industry as a whole,
• Strong knowledge in guest relations, front office and housekeeping operations,
• Experience working with Quality Management Systems,
• Advanced command of English and/or Arabic,
• Able to use MS Office applications effectively,
• No restrictions on domestic/international travel,
• For male candidates who are not related to military service.

JOB DESCRIPTION
• Manage and coordinate guest relations, front office, and housekeeping departments.
• Overseeing all... operational financial responsibilities.
• To ensure regular inspection of public and guest areas.
• To analyze local market competitors to enhance services.
• Responsible for hiring, training, coaching, and mentoring staff.
• To increase operational efficiency of departments and monitor staff performance.
• Maintain the highest level of guest satisfaction in accordance with hotel policies and procedures.
• Manage guest complaints and provide prompt resolutions.
• To interact with guests to obtain feedback on product quality and service levels.
• To continuously improve services based on feedback and surveys
Hurghada Egypt

salary-criteria

Apply - Director of Rooms Hurghada