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jobs description

Johnson & Johnson is currently seeking a Distribution Liaison to join us located in Johannesburg / South Africa. (On Site)

About Johnson & Johnson

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/. 

Essential Job Duties and Responsibilities
In your role as Distribution Liaison, you will work with Janssen and 3PL management at all levels to ensure that Janssen products are distributed to patients in a smooth manner, to promote transparency, and to lead improvement projects. It is necessary for a Distribution... Liaison to be able to successfully manage relationships with significant stakeholders, negotiate successful outcomes, and lead efforts that provide measurable benefits.
Support the ongoing monitoring and effectiveness of distribution in South Africa by:
1) Overseeing all aspects of distribution via Janssen's distribution partner within the South African and export markets:
-Receipt, Storage, Distribution and Cash Collection
-Customer additions
-Customer Claim investigations
-Inventory management
-Project implementation to comply with Global expectations.

2)Track 3PL service levels, KPIs versus terms agreed in our commercial contracts, SLAs, and SOPs and improve on areas of inefficiency.

3)Share log fee reports with wholesalers and manage invoicing and receipting in Ariba.

4)Internal collaboration; Supply Chain, Regulatory, Finance, Sales and Marketing

5)Participate in projects as needed.

6)Maintain complete and accurate work documentation.

Key Account Management:

Customer engagement across multiple disciplines, ensuring expected service levels are maintained and business objectives:
New Customer additions
Relationship Management, including Order Management, Inventory holding
New products Listings
CRM – Customer Claims Management
Logistic Fees

Support Sub-Saharan Africa Exports Logistics and Distribution by:
Monitoring and processing of logistical export business activities and procedures
Maintain accurate business records and documentation
Participate actively in improving Export processes

Monthly and Quarterly Finance reporting
Ensure all reporting is submitted and stored in SharePoint on time and is SOX compliant
Johannesburg South Africa


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