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  • 5 days ago

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Tucson Estates Property Owners Association Tucson Estates Property Owners Association Tucson, AZ Tucson, AZ Full-time Full-time $16 - $18 an hour $16 - $18 an hour 3 days ago 3 days ago 3 days ago Overview:
We are seeking a Member Services Associate to join our team.
As a Member Services Associate, you will be responsible for providing exceptional customer service to our members and assisting... them with their needs.
If you have strong communication skills and customer service experience, we would love to hear from you.
Job Duties:
Front Desk Operations Serves as the first point of contact for visitors, residents, and callers, ensuring their needs are met in a professional and courteous manner.
Creates a positive and welcoming environment for all individuals interacting with our organization.
Answers phone calls, emails, and inquiries promptly and efficiently.
Provides accurate information about the organization, its services, and upcoming events.
Directs incoming calls and messages to the appropriate staff members.
Maintains a neat and organized reception area.
Member Support:
Assists members with inquiries and account updates.
Issues membership and guest cards and maintains records accordingly.
Handles resident feedback, suggestions, and concerns, ensuring they are appropriately addressed or escalated as needed.
Administrative Tasks:
Performs basic administrative duties such as data entry, filing, and document preparation.
Manages and distributes incoming and outgoing mail.
Assists in scheduling appointments and meetings.
Maintains office supplies and equipment.
Visitor Assistance:
Provides directions and information to visitors about facilities, meeting rooms, and parking.
Coordinates with management for visitor access and badges, if required.
Customer Service Excellence:
Strives to exceed customer expectations by delivering exceptional service.
Handles challenging situations or complaints with professionalism and a problem-solving approach.
Maintains a high level of knowledge about the organization's services and offerings.
o Handles sensitive and confidential information with discretion and professionalism.
o Learns and understands the Governing Documents and is able to explain them to others.
o Other duties as required.
Join our team as a Member Services Associate and help us provide exceptional service to our valued members.
Apply today! Job Type:
Full-time Pay:
00 - $18.
00 per hour Expected hours:
No more than 40 per week
401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Paid time off Vision insurance Experience level:
1 year Shift:
Day shift Weekly day range:
Monday to Friday Weekends as needed Work setting:
In-person Office Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications
Tucson AZ United States


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