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  • 1 week ago

jobs description

What You'll Do

As a Manager, supporting our Enterprise Document Services area, you will lead our daily business operations that includes high level oversight of daily work and budgets to ensure available resources (people and equipment) are used efficiently and according to planned forecasting and business partner's service level expectations...
You'll also:
• Establish business relationships with business partners and influence business partners as Enterprise Document Services evolves our strategy.
• Serve as a liaison with customers and suppliers to ensure system and/or monitoring of jobs are aligned with service level agreements.
• Leverage metrics to lead and manage the operations within established staffing and expense goals.
• Participate and engage in strategic planning at the department and divisional level.

Operating at the intersection of financial services and technology, Principal builds financial tools that help our customers live better lives. We take pride in being a purpose-led firm, motivated by our mission to make financial security accessible to all. Our mission, integrity, and customer focus have made us a trusted leader for more than 140 years!

Who You Are
• Bachelor's degree, or the equivalent experience.
• 4+ years of business/operations supervisory experience.
• Strong technical aptitude.
• Strong mechanical aptitude and knowledge of postal regulations.
• Advanced planning/organizational, problem-solving, analytical, time management, decision-making, negotiation, and oral/written communication skills.
• May be required to work off- hour shifts and holidays.
Skills that will help you stand out:
• Familiarization with mail, scanning, and print operations.
• Possess strong prioritization skills and the ability to multi-task.
• Basic knowledge of financial service products preferred.
• Strong sense of efficient work processes, and a keen sense of quality control.

Salary Range Information

Salary ranges below reflect targeted base salaries. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation for all roles will be based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer.
Salary Range (Non-Exempt expressed as hourly; Exempt expressed as yearly)

$86450 - $116850 / year
Time Off Program

Flexible Time Off (FTO) is provided to salaried (exempt) employees and provides the opportunity to take time away from the office with pay for vacation, personal or short-term illness. Employees don’t accrue a bank of time off under FTO and there is no set number of days provided.
Pension Eligible

Additional Information


This role will be based out of our World Headquarters located in Des Moines, IA.
Work Environments

This role offers the ability for in-office or hybrid (blending both office and remote work in a typical workweek) work arrangements. You’ll work with your leader to figure out which option may align best based on several factors
Work Authorization/Sponsorship

At this time, we're not considering candidates that need any type of immigration sponsorship (additional work authorization or permanent work authorization) now or in the future to work in the United States? This includes, but IS NOT LIMITED TO: F1-OPT, F1-CPT, H-1B, TN, L-1, J-1, etc. For additional information around work authorization needs please use the following links.
Nonimmigrant Workers and Green Card for Employment-Based Immigrants
Investment Code of Ethics

For Principal Asset Management positions, you’ll need to follow an Investment Code of Ethics related to personal and business conduct as well as personal trading activities for you and members of your household. These same requirements may also apply to other positions across the organization.
Experience Principal

While our expertise spans the globe, we're bound by one common purpose: to foster a world where financial security is accessible to all. And our success depends on the unique experiences, backgrounds, and talents of our employees – individually and all of us together. Explore our core values, benefits and why we’re an exceptional place to grow your career.
Principal is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Posting Window

We will accept applications for 3 full days following the Original Posting Date, after which the posting may remain open or be removed based upon applications received. If we choose to post the job again, we will accept additional applications for at least 1 full day following the Most Recently Posted Date. Please submit applications in a timely manner as there is no guarantee the posting will be available beyond the applicable deadline.
Original Posting Date

Most Recently Posted Date

Urbandale IA United States


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